Ingyin Khaing
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Ethical Sales Supervisor with extensive sales experience, positive interaction skills and knowledge of marketing techniques. Creates dynamic sales team for optimum performance. Skilled in interacting with employees and customers. Seasoned Sales Supervisor with outstanding leadership and analytical abilities. Over 4 years of industry experience and exceptional sales acumen. Skilled in motivating and coordinating teams. Personable Sales Supervisor promoting more than 4 years of experience in fast-paced retail settings. Effective leader known for shrinkage control and lending hand to close sales.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
TNT Vegetables Importers And Exporters Pte.Ltd
08.2022 - Current
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Mentored team members to enhance professional development and accountability in workplace.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Checked store merchandise regularly for proper display and replenishment.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Performed supplier risk evaluations and supported regulatory inspections.
Sales Supervisor
Myo Thein Electronic ,com.Ltd
02.2021 - 05.2022
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Checked store merchandise regularly for proper display and replenishment.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Sales Assistant
Ruby Electronic
08.2018 - 12.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor Of Engineering - Information Technology
Technological University
Myanmar, Kyaukse02.2018
Certification - Chinese Language
FITC Foreign Language School
Myanmar10.2017
Skills
- Sales Team Oversight
- Order Management
- Sales Coaching
- Operations
- Training Staff
- Reporting Data
- Database Management
- Systems and Software Expertise
- Staff Management
- Staff Training
- Customer Retention
- Team Leadership
- Motivational Skills
- Sales Reporting
- Relationship Building
- Product and Service Sales
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Korean
Beginner (A1)
Timeline
Sales Supervisor
TNT Vegetables Importers And Exporters Pte.Ltd
08.2022 - Current
Sales Supervisor
Myo Thein Electronic ,com.Ltd
02.2021 - 05.2022
Sales Assistant
Ruby Electronic
08.2018 - 12.2020
Bachelor Of Engineering - Information Technology
Technological University
Certification - Chinese Language
FITC Foreign Language School
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