Inez Tan
Summary
Seasoned Operations Manager and talented leader with >15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
Work History
Operations Manager
Lim Hong Aircon Engineering Pte Ltd
Singapore
01.2007 - Current
- Multi-role responsibilities covering from initial set-up of company, human resource, payroll and bookkeeping,
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Event Manager
AP Communications Pte Ltd
Singapore
01.2001 - 05.2005
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas to enhance and expand current event offerings.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Education
Diploma in Business Management -
Nanyang Polytechinic
Singapore07.2000
Skills
- Marketing
- Financial Management
- Maintenance Planning
- P&L Management
- Contract Management
- Labor Relations
- Customer Service
- Project Management
- Business Planning
- Business Administration
- Workforce Management
- Expense Reports
Timeline
Operations Manager
Lim Hong Aircon Engineering Pte Ltd
01.2007 - Current
Event Manager
AP Communications Pte Ltd
01.2001 - 05.2005
Diploma in Business Management -
Nanyang Polytechinic