INDU SHARMA

A total of 24+ years of experience in Information Technology in diversified fields viz, Healthcare , Banking, Socio-Economic Research, Defense, R&D etc. Well versed in business applications, quality planning, system design, database management, development, training and Implementation. Managing Projects with 16 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems. T Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.

• Guest Faculty : - Management Development Institute, Gurgaon(India) - Fores School of Management, New Delhi(India) - International Management Institute, New Delhi(India)
• Number of systems have been designed, and supervised team(s) working with above software development tools from conceptualization, to design & development, implementation & training
• Analyzing the data to assist in delivering optimal healthcare management and decision making
• To use healthcare data to achieve administrative needs and goals
• To investigate healthcare data to find patterns and trends.Also, converted data into usable information which can be presented in the form of reports
• To Communicate analytic insights to the management
• Multi-objective decision optimization system(s) for planning
• NICNET based Computer Aided Project Management Introduction to Computerized Project Management
• Projects Undertaken :
• Studied and extract the data from the Trandcare software to extract Patient acuity
• Used Qlkview Software to prepare and extract Inpatient Reports
• Given Specifications of Inpatient Data and Terms and formulaes to HI for development of Dashboard in HI
• Involved in UAT Testing
• Development of Reports for Woodlands Health Services
• The GM-GRM collaboration which started in Feb 2012 is a collaborative inpatient care model which aim to achieve better outcome in a concerted effort for elderly hospitalised patients
• As part of the collaboration, there is the development of the Acute Care for the Elderly (ACE) Units in Wards 7C & 7D and Geriatric Evaluation, Management & Subacute Care (GEMS) Units in subacute wards in Ren Ci to manage the frail elderly patients.To provide the data and statistical analysis to support the project
• Feasibility study to set up a EDTC plus & MDC plus facility for short stay admissions
• To extract data for Y2011 inpatient ward admissions with LOS of 24 , 48 hours and include source of admission, diagnosis, same day admission and procedures performed
• Monitoring unscheduled returns to ICU/HD within 48 hours can help to identify areas of improvement in the ICU/HD such as ICU/HD admission and discharge practice, coordination of care
• Providing Patient Days and Discharges and Deaths by wards and Clinical Discipline on monthly basis to support ARUS (Antimicrobial Resistance and Utilization Surveillance ) project
• To reduce the duration of the non-value-added activities (NVAA) in SOC Clinics to improve service quality of TTSH
• To reduce the waiting time for consultation in SOC Clinics in Tan Tock Seng Hospital
• CLISP : Computerized Optimal Liquor System in Visual Basic with Optimal reorder Quantity Determination , ABC Analysis, Report Generation & Query models
• A monitoring system for forecasting of Wholesale Price Index had been Developed in Oracle 6.0 using sqlplos, Oracle 6.0 and SQL reportwriter
• Co-ordinated software design & development for all India education survey in Oracle 7.0 and C data from foxplus is loaded into Oracle tables through a menu driven program written in C
• Aggregation & Estimation Procedures are being written in PL/SQL for district level data
• Reports are generated using report writer
• Transys: A decision support system for multi-objective/ multi-commodity transportation problem in C
• Development of CAPMS system for Ganga Action Plan Phase II was developed in MS-Project and Visual Basic
• Project Management System for Naphta Jhakri Power Project was
• Order Entry System was developed in Oracle 7 using developer 2000 and reports 3.0
• External Assistance Monitoring System developed for World Bank using developer 2000 and reports 3.0.

• Major areas: Healthcare and Analytics Socio-economic Research and Planning Air armament studies for Indian Air Force Petroleum and Petro-chemicals Road transportation & transportation economics Computer Aided Decision/Planning models for decision processes using on-line computer communication network- (NICNET) Responsibilities include: Development of Computer Aided Models and decision support system(s) for various levels of planners, policy makers, administrators and academicians for strengthening the decision process. Assist management by providing relevant information of value to support in the decision making process. Mentor and guide staff in understanding data workflows, definitions used and types of visualization tools to apply for different purposes/use cases. Provide mentorship and technical leadership in data processing, visualization and storage by recommending relevant up-to-date technical knowledge and methods to ensure high efficiency and productivity. Responsible for educating and guiding TTSH departments on the importance of data quality, data integrity, usefulness of data, interpretation of management report and indicators. Contribute to NHG effort in data standardization. Ensure data quality by implementing and regularly reviewing data processing and validation protocols as well as working in collaboration with respective departments to review discrepancies or errors identified during data processing. Work closely with internal and external stakeholders to understand data request requirements, conduct feasibility evaluation, design indicators, perform data processing and report generation for all data and report requests. Perform data cleaning and transformation on data extracted from source systems in a timely manner. Provide feedback to ground units on data errors for verification, modification and update in the systems within the required time frame. To support and ensure accurate and timely submissions and publications of relevant Statistical Reports and Indicators as required and approved by TTSH management as well as to meet MOH’s Service Level Agreement and TTSH-NNI Service Agreement by conducting essential audit checks. Developing on the projection models of Physiotherapists (PTs) and Occupational Therapists (OTs). The information contributed by each institution will aid us in understanding the demand drive from different areas and the data for a period of 5 years interval will allow us to observe demand trending over the recent years, thereby, allowing MOH to plan for the manpower pipelines in the long run. Ensure the completeness and accuracy of the data during migration to NGEMR system. Involved in the UAT testing Involved in Phone Surveillance and Contact Tracing during Covid Period Involved in generating and analyzing of data for Registry Supported ARUS (Antimicrobial Resistance and Utilization Surveillance ) Project by providing the patient days , discharges and deaths Operationalization of such models/systems through computer systems linked with on-line computer communication network, 'NICNET' Development of computer aided modelling infrastructure facilities for the centre, state and district level administrators and planners, to be used through NICNET, by making available state-of-the-art modelling software packages. Maintenance and management of modelling software systems in the area of Statistics; Optimization and Operational Research; Project Management; Econometrics; Forecasting & Time Series; Network Analysis; Simulation and Systems Dynamics for varying operating and computer systems of NICNET. Development of indigenous software packages and application development using sectorial integrated databases. Application software development using decision support system methodology and modelling techniques. Organizing training courses/workshops to generate general awareness for various levels of professionals, planners and administrators.