Summary
Overview
Work History
Education
Skills
Miscellaneous
Timeline
Generic

Indra Raiyan Putera Azhisham

Summary

Highly adaptable and motivated professional with a proven track record of excelling under pressure and maintaining composure during crisis situations. Possessing a strong ability to work well with others, I am open-minded and committed to continuous learning and personal growth. With a positive and collaborative approach, I strive to contribute effectively to team dynamics while delivering exceptional results. As a dedicated individual, I am eager to embrace new challenges and seize opportunities to enhance my skills and make a meaningful impact in any work environment. I have just completed a Certificate Course for Desktop Support Engineer, and will further my studies for a Diploma and a Degree in IT and CyberSecurity. Currently still open to new opportunities and challenges.

Overview

7
7
years of professional experience

Work History

Desktop Support Engineer

Nityo Infotech
11.2023 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Monitored systems in operation and quickly troubleshot errors.

Customer Service Agent

SATs
06.2022 - 11.2023
  • Provided high-quality service to special members and first-class passengers for Swiss and Lufthansa Airlines
  • Possess over 1 year of customer service experience with SATS Passenger Services
  • Provide special assistance to passengers with disabilities or those requiring additional support
  • Organize boarding queues and ensure a smooth boarding process for passengers
  • Handle baggage drop-off and provide tags to ensure accurate tracking
  • Managing boarding queues and facilitating smooth boarding procedures, coordinating with airline staff and security personnel.

Deputy Team Leader

Singapore Police Force (TransCom)
05.2020 - 05.2022
  • Assisting the Team Leader in supervising and leading a team of police officers to ensure effective law enforcement and crime prevention activities
  • Managing critical incidents and emergency situations, making swift and informed decisions to safeguard public safety
  • Conducting regular briefings and debriefings to keep the team informed and prepared for operational assignments
  • Coordinating and delegating tasks to team members, ensuring efficient utilization of resources and manpower during operations
  • Providing guidance and support to team members, including mentoring and coaching, to enhance their professional development and performance
  • Investigating and resolving complaints or issues raised by the public or team members, ensuring prompt resolution and effective communication.

Kitchen Cook

Mochachos
10.2019 - 04.2020
  • Managing food inventory and restocking supplies as needed to ensure smooth kitchen operations
  • Following Nando's portion control and plating guidelines to ensure consistent and appealing food presentation
  • Grilling chicken to perfection, ensuring it is cooked to the appropriate temperature and meets Nando's quality and flavor standards
  • Monitoring cooking times and temperatures to avoid undercooking or overcooking the food
  • Assisting in maintaining a clean and organized dining area, including clearing tables, resetting them for new guests, and ensuring a tidy appearance
  • Preparing and cooking food items following standard recipes and kitchen procedures
  • Collaborating with other kitchen staff to ensure a smooth flow of food preparation during busy periods
  • Properly handling and storing food products to maintain freshness and prevent food spoilage
  • Professionally seasoned and marinated chicken in bulk using a blend of herbs, spices, and marinades.

Griller

Nandos
04.2019 - 10.2019
  • Managing food inventory and restocking supplies as needed to ensure smooth kitchen operations
  • Following Nando's portion control and plating guidelines to ensure consistent and appealing food presentation
  • Grilling chicken to perfection, ensuring it is cooked to the appropriate temperature and meets Nando's quality and flavor standards
  • Monitoring cooking times and temperatures to avoid undercooking or overcooking the food
  • Assisting in maintaining a clean and organized dining area, including clearing tables, resetting them for new guests, and ensuring a tidy appearance
  • Preparing and cooking food items following standard recipes and kitchen procedures
  • Collaborating with other kitchen staff to ensure a smooth flow of food preparation during busy periods
  • Properly handling and storing food products to maintain freshness and prevent food spoilage
  • Professionally seasoned and marinated chicken in bulk using a blend of herbs, spices, and marinades.

Waiter

Pizza Hut
10.2016 - 01.2017
  • Preparing and cooking food items following standard recipes and kitchen procedures
  • Collaborating with other kitchen staff to ensure a smooth flow of food preparation during busy periods
  • Properly handling and storing food products to maintain freshness and prevent food spoilage
  • Professionally seasoned and marinated chicken in bulk using a blend of herbs, spices, and marinades.

Education

Certificate of Completion - Desktop Support Engineer

NTUC LearningHub
Singapore
10.2023

High School Diploma -

Canning Vale College
Perth, WA
10.2019

Certificate II in Hospitality (ACAS) -

Australian Centre for Advanced Studies
Perth, WA
10.2019

Skills

  • Incident Management
  • Interpersonal Skills
  • Problem-Solving
  • Professionalism
  • Communication Skills
  • Desktop Support

Miscellaneous

Singaporean, Fluent in English and Malay

Timeline

Desktop Support Engineer

Nityo Infotech
11.2023 - Current

Customer Service Agent

SATs
06.2022 - 11.2023

Deputy Team Leader

Singapore Police Force (TransCom)
05.2020 - 05.2022

Kitchen Cook

Mochachos
10.2019 - 04.2020

Griller

Nandos
04.2019 - 10.2019

Waiter

Pizza Hut
10.2016 - 01.2017

Certificate of Completion - Desktop Support Engineer

NTUC LearningHub

High School Diploma -

Canning Vale College

Certificate II in Hospitality (ACAS) -

Australian Centre for Advanced Studies

Similar Profiles

CREATE PROFILE
Indra Raiyan Putera Azhisham