Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Hobbies and Interests
Timeline
Generic
Indra Djohari

Indra Djohari

Jakarta

Summary

Experience Elevator Sales professional with over 10 years in elevator and escalator industry. Proven track record in driving sales growth, managing key accounts, and delivering complex projects. Skilled in contract negotiation, client relationship management, cross-functional collaboration and cancellation/loss contract prevention.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Service Sales Specialist (Contract & Sparepart)

PT Citas Otis Elevator, OTIS Indonesia
01.2021 - Current
  • Maintaining over 100+ clients resulting in up to 30% increase contract renewals and lowest loss contract in the region.
  • Provide upgrading and replacement obsolete parts resulting in up to 25% increase company revenue in spare part sales
  • Building portfolio : Agung Sedayu Group (Largest Indonesia retail and developer company), Accor Group Hotel (Mercure, Swissotel, Raffles Group), Shangri-la Hotel & Residence and other residential or office around 600+ units per year.

New Equipment Sales Bussiness

PT Citas Otis Elevator, OTIS Indonesia
01.2020 - 01.2021
  • Perform day-to-day sales activity which includes identifying b opportunities, prepare bid responses, negotiate with potential customers, building and maintain customer relationships.
  • Work cohesively and liaise with Sales Engineering to optimize the requirements to tender.
  • Project portfolio : Residential, shops and Hospital in Jakarta achievement up to 60 units sales per year contribute up to 15% increase of annual revenue.

Senior Project Engineer

PT Citas Otis Elevator, OTIS Indonesia
01.2015 - 01.2020
  • Responsible for project execution and schedule as per contract new equipment sales requirements.
  • Propose upgrade or additional system elevator to clients for better customer experience.
  • Project portfolio : Millenium Centennial Center (first OTIS indonesia Double Deck), Pondok Indah Residence (25 units skyrise), and other 100+ small to medium rise units.


Education

Bachelor of Civil Engineering -

Pelita Harapan University
Indonesia
01.2011

Skills

  • Relationship building
  • Client relations
  • Customer service and care
  • Upselling and cross selling
  • Team collaboration
  • Negotiations

Accomplishments

  • Awarded Best Contract Sales in 2021 at OTIS Indonesia for achieving 85% most active units and 147% conversion rate above target.
  • Top three best spare part Sales in 2024 (105% above targets).
  • Successfully managed the first Double Deck Elevator project in OTIS Indonesia at Millenium Centennial Center in 2020.
  • Graduated from OTIS University in 2018 as the sole representative of OTIS Indonesia, selected for outstanding performance and leadership potential.

Certification

  • Sales Excellence Program 2023 by Right Managements – OTIS South East Asia. (Strengthen the sales strategy by identifying customer pain and needs including negotiation skill, cold calling, etc.)
  • Otis University Graduation 2018 – Field Management program, New York, Mumbai & Singapore. (Global workshop OTIS worldwide to give input regarding what OTIS build in the future to solve OTIS problem worldwide by learning from each other OTIS country representative)
  • Otis Project Management Academy 2016 – Puchong, Malaysia. (Global workshop OTIS South East Asia to strengthen the project management process for streamline the current process)

Languages

English – Professional
Indonesia – Native

Hobbies and Interests

Travelling, Watching movie

Timeline

Service Sales Specialist (Contract & Sparepart)

PT Citas Otis Elevator, OTIS Indonesia
01.2021 - Current

New Equipment Sales Bussiness

PT Citas Otis Elevator, OTIS Indonesia
01.2020 - 01.2021

Senior Project Engineer

PT Citas Otis Elevator, OTIS Indonesia
01.2015 - 01.2020

Bachelor of Civil Engineering -

Pelita Harapan University

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Indra Djohari