Imee De Vera
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.
Overview
11
11
years of professional experience
Work History
SENIOR SALE ASSOCIATE
GNC Live Well
03.2011 - 05.2019
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Developed sales plans to increase market share, customer base and revenue.
Sales Assistant
Marusui Fish Market
04.2009 - 03.2011
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sandwich Artist
SUBWAY®Restaurants
09.2008 - 03.2009
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prepared and served hot and cold sandwiches based on customer preferences.
Education
No Degree - FOOD AND BEVERAGE SERVICES
GUILFORD SCHOOL OF HOSPITALITY
Singapore06.2008
Bachelor of Science - Nursing
OUR LADY OF FATIMA UNIVERSITY
PHILIPPINES10.2007
Skills
- Product Knowledge
- Sales Planning
- Customer Retention
- Closing Techniques
- Upselling strategies
- Sales closing
- Problem-Solving
- Point of sale operation
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Decision-Making
- Team building
Timeline
SENIOR SALE ASSOCIATE
GNC Live Well
03.2011 - 05.2019
Sales Assistant
Marusui Fish Market
04.2009 - 03.2011
Sandwich Artist
SUBWAY®Restaurants
09.2008 - 03.2009
No Degree - FOOD AND BEVERAGE SERVICES
GUILFORD SCHOOL OF HOSPITALITY
Bachelor of Science - Nursing
OUR LADY OF FATIMA UNIVERSITY
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