Iliyas Silmi

During school holidays, I've worked several times with Uniqlo under temp contracts to gain some experience working in the retail industry and front-end, customer-facing environment

Skills that i have obtained:

• Maintained tidy and organized store environment to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Worked closely with shift manager to solve problems and handle customer concerns.

Having served as a Section Commander from January 2022 to May 2023 at Ang Mo Kio Fire Station whilst in National Service, here are some skills that I have learnt and possess:

Experienced in leading groups into tough and demanding real-life emergencies and situation

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.

Faced and interacted with members of public while on duty

• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Worked in a warehouse environment as part of my diploma's internship program from August 2020 to November 2020.

Skill that I have obtained:

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Assisted with stock takes and cycle counts to promote accurate inventory processes.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Received and processed incoming stock to keep inventory levels accurate and up-to-date.