ILAVARASI NADARAJAN
Johor Bahru,01
Summary
Skilled management professional with strong organizational, communication, and problem-solving abilities. Adept at supporting executives, managing schedules, and coordinating projects to ensure efficiency and effectiveness. Strong focus on team collaboration and achieving results, adaptable to changing needs, and known for reliability. Proficient in Microsoft Office Suite, project management software, and administrative support functions.
Overview
11
11
years of professional experience
Work History
CLERICAL SUPERVISOR
BALA ENGINEERING & AUTO PARTS PTE LTD
05.2019 - Current
- Developed comprehensive training materials to support onboarding of new clerical staff, ensuring a smooth transition into their roles.
- Maintained strict confidentiality in handling sensitive information related to personnel records, financial data, and legal documents.
- Boosted employee morale through regular performance evaluations and constructive feedback sessions.
- Assigned work and verified completion of assignments.
- Increased department efficiency with the introduction of new software programs for data management and reporting.
- Responded to customer inquiries promptly and professionally, resolving issues efficiently to maintain customer satisfaction levels.
- Coordinated large-scale events such as conferences and workshops by securing venues, managing logistics, and overseeing budgets.
- Coordinated training, evaluated employees' work and corrected problems with clerical team.
- Implemented a document management system that increased accessibility of important files for all team members while maintaining security protocols.
Cash Management Officer
Certis Cisco
03.2017 - 03.2019
- Coordinated with treasury department on investment strategies, maximizing returns on excess cash balances while maintaining appropriate levels of liquidity.
- Provided expert guidance on best practices for managing foreign currency exposures, minimizing potential losses due to exchange rate fluctuations.
- Improved overall cash positioning with accurate forecasting and timely reporting of financial data.
- Managed relationships with external vendors to ensure uninterrupted access to critical cash management services, promoting operational continuity and efficiency.
- Managed a high-performing team responsible for executing all aspects of the company''s cash management strategy.
- Developed strong relationships with banking partners, resulting in favorable transaction fees and interest rates for the company.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
ADMIN STAFF
GREATE EASTERN INSURANCE OFFICES
01.2016 - 12.2016
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
CAFE ASSISTANT
Doubletree By Hilton
01.2014 - 01.2016
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Stored food in storage areas and designated containers to prevent cross-contamination and spoilage.
- Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
INSTITUTE OF BUSINESS ADMINISTRATION
JOHOR BAHRU 01.2020
SPM
SMK SRI SKUDAI
JOHOR BAHRU 01.2007
Skills
- Effective Leadership
- Team Management
- Task Delegation
- Document Control
- Food presentation
- Cleanliness Maintenance
- Menu Memorization
- Beverage Preparation
- Cash handling proficiency
- Food safety knowledge
- Cleaning and sanitizing
- Team Player
- Decision-Making
- Warm and Friendly
- Team Leadership
- Food Preparation
- Table Setting
- Food and Beverage Service
- Cash Handling
- Quality Control
- Menu Recommendations
- Hospitality service expertise
- Workflow Coordination
- Food Preparation and Safety
- Table Bussing
Languages
Tamil
Advanced (C1)
English
Advanced (C1)
Malay
Advanced (C1)
Timeline
CLERICAL SUPERVISOR
BALA ENGINEERING & AUTO PARTS PTE LTD
05.2019 - Current
Cash Management Officer
Certis Cisco
03.2017 - 03.2019
ADMIN STAFF
GREATE EASTERN INSURANCE OFFICES
01.2016 - 12.2016
CAFE ASSISTANT
Doubletree By Hilton
01.2014 - 01.2016
High School Diploma -
INSTITUTE OF BUSINESS ADMINISTRATION
SPM
SMK SRI SKUDAI
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