IK HANG WONG

• Launched new products successfully by collaborating with cross-functional teams on go-to-market strategies. (Brand execution & Share of voice) - Achieving 24% revenue growth in 2023 for Persona system, with 30% market share.
• Enhanced brand positioning through comprehensive market research and competitor analysis.
• Managed product development lifecycle from conception to release.
• Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
• Managed product demonstrations and testimonials for performance evaluation.
• Developed product documentation to communicate upcoming features and products to internal teams.

• Handling NUHS cluster account, including NUH, NTFH, AH for Recon (Hip & Knee) Product portfolio- Successfully Installed ROSA robotic machine in NTF, with achievement of 100% conversion from competitor key user in year 2021.
• Generated additional sales opportunities with upselling and cross-selling techniques achieving YOY growth and over delivering total revenue
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional sales & support service.
• Managing and maintaining product inventory and instrument designated on consignment to hospital
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Developing relationships between OT Nurses, OT Sisters and Hospital Administration

• Carry out day to day surgery support, partnering with surgeons to ensure smooth and successful operation
• Advocating Zimmer Biomet product & instrumentation
• Assisting orthopedic surgeons in Ortho Surgery with product update, surgical technique and case planning
• Scrub up as assistant in private setting and guiding nurses on the instrumentation usage

• Assisted physicians during procedures, ensuring proper equipment preparation and sterility for optimal outcomes.
• Ortho trained for various

-Trauma (ORIF, Ex-Fix, Nailing),

-Arthroplasty (TKR, THR, Bipolar Hemiarthroplasty),

-Sport (Arthroscope Ligamental Reconstruction for Knee, Shoulder, Ankle), and

-Spine cases (TLIF, Laminectomy, Microdisectomy, MIS)

• Expose to several companies' instruments, implants and systems. (Eg:Depuy Synthes, Smith & Nephew, J&J, Zimmer, Medtronic and so on)
• Can perform scrub with aseptic technique, circulate in all ortho cases
• Provided expert wound care for a diverse range of injuries, promoting healing and preventing infection.

• OT Recovery Nurse in Sunway Medical Centre from 9/2013 till 1/2014
• OT Scrub Nurse in Sunway Medical Centre from 2/2014 till 6/2016
• Neuro trained, scrubs for (Micro Lumbar discectomy, Anterior cervical discectomy, neuroforaminotomy, laminectomy, laminoplasty, burr hole, VP shunt, change of IPG (implantable pulse generator), cranioplasty, craniotomy, Transphenoidal craniotomy, IGS (image guide surgery) stereotactic craniotomy, microvascular decompression (MVD), ECIC bypass craniotomy, Awake Craniotomy)
• Able to operate Pantero/ NC4 Microscope well (draping, adjusting, and balancing), able to hands on Cusa machine, Sonic scalpel machine, had brief skill on IGS machine
• Able to scrub for general, ortho, minor vascular cases

• 2009: Attachment to Hospital Serdang and Hospital Putra Jaya (12 weeks)
• 2010: Attachment to Hospital Serdang, Putra Jaya and community service (12 weeks)
• 2011: Attachment to Hospital Serdang, Putra Jaya and Hospital Bahagia Ulu Kinta (12 weeks)
• 2012: Attachment to Hospital Serdang and Hospital Putra Jaya (15 weeks)
• 2013: Internship and attachment to Hospital Serdang and Hospital Putra Jaya (12 weeks)