Ika Yuliana
Singapore
Summary
Results-driven Project Manager experienced in customer relations, project management, and budget oversight. Delivered successful project outcomes through effective negotiation with suppliers and clients, while coordinating multidisciplinary teams to ensure projects met quality standards and deadlines. Focused on driving organisational growth by inspiring teams, fostering collaboration, and implementing innovative solutions.
Overview
31
31
years of professional experience
Work History
Executive Director
MHOEL ID DESIGN
03.2026 - Current
- Developing successful strategies and policies, meeting organisational needs and implementing improvements.
- Establishing customer base and promoting company services.
- Building professional and strong relationships with customers to encourage repeat business.
- Identifying and pursuing business development opportunities to grow the organization and increase revenue.
- Maintaining relationships with external vendors and business partners to create mutually beneficial partnerships.
- Negotiating designs, costings and solutions with suppliers and clients.
- Selecting appropriate furnishings based on design and budget requirements.
- Creating custom design boards with fabrics, wall finishes and flooring samples.
- Reviewing and managing project costs, budgets and adherence to schedules.
Associate Director, Head of Lifestyle
JQT Consultancy Pte Ltd
08.2025 - 12.2025
- Led multi-disciplinary teams to deliver projects on time, within budget, and to specified quality standards.
- Coordinated with international partners to facilitate global events, expanding the company's presence and operations overseas.
- Analysed performance data to identify trends, making informed decisions to drive business growth.
- Supported Managing Director by addressing and resolving arising issues
FF&E Manager & Project Manager
TID Associates Pte Ltd
Singapore
07.2000 - 07.2025
- Negotiating and collaborating with vendors and suppliers ensuring quality materials are aligned with the project budgetary and clients' satisfaction.
- Managed all the logistics for the procurement items to ensure the whole schedule is aligned with the project completion date.
- Representing Clients as coordinator with main contractor, sub consultant and vendors to ensure they are all in accordance with the design implementation.
- Coordinating main contractor, sub contractor, vendors and sub vendors' schedule of works.
- Preparing specification for tender or contractors' quotation.
- Sourced furniture, soft furnishings, decorative lighting, and home accessories to align with designer's intent.
- Assisting the designers with the colour schemes for soft and hard materials according to the design intent.
- Preparing material boards for presentation to the clients.
- Managing the Resource library is well organised, clean and up to date materials are always available.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and resolving issues effectively.
Customer Service Executive
PT Awani Modern Indonesia
Jakarta
04.1996 - 06.1998
- Served as front liner to address VVIP members' enquiries and suggestions promptly, adhering to company policy.
- Organised events to express appreciation for VVIP members, enhancing their engagement with the company.
- Coordinated administrative tasks for General Manager and department heads to facilitate effective communication and workflow.
Customer Service
Bank International Indonesia
Jakarta
02.1995 - 03.1996
- Facilitated customer inquiries regarding opening savings accounts, fixed deposits, safe deposit boxes, and other banking services, ensuring a positive customer experience.
Education
Degree Holder - English Literature
Atmajaya Catholic University
Jakarta01-1995
Skills
- Project Management
- Strategic planning
- Budgeting
- Logistics management
- Supply chain negotiation
- Vendor management
- Customer relationship management
- Team leadership
- Proactive problem solver
- Luxury furniture knowledge
Languages
English
Chinese
Malay
Bahasa Indonesia
Custom
- Food From The Hearts, Breadrunner
- 3H Henderson, Cooking healthy meals for Elderly in the neighborhood
- Wells Centre, Regular Volunteer in Community
- Foodbox Rations, Henderson Community Centre
Timeline
Executive Director
MHOEL ID DESIGN
03.2026 - Current
Associate Director, Head of Lifestyle
JQT Consultancy Pte Ltd
08.2025 - 12.2025
FF&E Manager & Project Manager
TID Associates Pte Ltd
07.2000 - 07.2025
Customer Service Executive
PT Awani Modern Indonesia
04.1996 - 06.1998
Customer Service
Bank International Indonesia
02.1995 - 03.1996
Degree Holder - English Literature
Atmajaya Catholic University