Ika Permata Sari
FSI KEY CLIENT MANAGER
Jakarta Pusat
Summary
Experienced Key Client Manager with 10+ years expertise managing large, complex client relationships. Successfully developed and implemented innovative strategies to maximize client satisfaction and profitability.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
FSI KEY CLIENT MANAGER
PT NTT INDONESIA TECHNOLOGY
Jakarta
03.2022 - Current
- Build Good Relationship with Client
- Adopt Business Process on new Entity
- Learn about client environment and the solutions that they already had.
- Mapping Client’s Structure Organization and Learned every role.
- Manage Relationship and Communication with Client also Colleagues.
- Do product update and trend IT Solutions
- In NTTIT, I enhance my skill to learn and understand client needs, vision and budget plan.
MAJOR ACCOUNT MANAGER
PT ABHIMATA PERSADA
Jakarta , Jakarta
03.2020 - 01.2022
- Build Good Relationship with Client
- Learning about IT Business Process.
- Learn about client environment and the solutions that they already had.
- Mapping Client’s Structure Organization and Learned every role.
- Manage Relationship and Communication with Client also Colleagues
- Do product update and trend IT Solutions
MAJOR ACCOUNT MANAGER
PT LOGICALIS METRODATA INDONESIA, TBK
Jakarta , Jakarta
03.2014 - 12.2019
- Company Overview: Merger with PT. PACKET SYSTEM INDONESIA
- As an Account Manager, Managing Account handled is a major responbility.
- Monitoring Existing Systems to get the pain & issues that could be potentially become opportunity.
- Knowing without involving the political situation, Management changes, etc.
- Create pipeline in certain number based on target received and maintaining the process of each opportunity to keep it on track until it close win.
- Build Good Relationship with Customer and Internal
- Update Product & Promotion
- Be a good financial adviser to customer
- Looking for Investor Indonesia.
- Build a good trust with customer
- Visit to Customer
- Deal with new people and ready to help walk-in customers
- Adapt with the professional work environment
- Merger with PT. PACKET SYSTEM INDONESIA
ACCOUNT MANAGER FOR LENOVO CONSUMER PRODUCT
PT. INGRAM MICRO
08.2011 - 01.2014
- Primary focus on sales revenue
- Sell the products to the distribution partners in Indonesia
- Ensure and encourage the distribution partners to achieve their targets
- Establish and develop relationships with distribution partners in Indonesia
- Responsible to update information about all the programs and changes of price list to all distribution partners in Indonesia
- Responsible for Daily Channel Sell Thru and Stock Report to Principal.
- Help Master Dealer to expand corporate business.
- Maintain good relationship with existing MD/ partners & end users
- Product planning and segmentation to define target segment and competitor.
- Follow up delivery team to deliver goods punctually to distribution partners
- Follow up distribution partner to pay pending AR.
- Monitoring and feedback channel issue.
- Generate, monitor and responsible for sales order and controlling product delivery for distributor.
- Operate as the lead point of contact for any and all matters specific to your customers.
MARKETING COMMUNICATION
PT. SAMSUNG ELECTRONIC INDONESIA
Jakarta , Jakarta
03.2007 - 03.2011
- Make channel programs and activities.
- Maintain good relationship with existing dealers.
- Support for all out bound member communication including all promotional materials, a monthly newsletter and the Association;s annual report.
- Coordinate communication projects with vendor and contractors for the development and production of educational event promotional materials and other collateral.
- Develop draft advertising text and layouts as part of champaign materials.
- Reviews literature in the assigned marketing project, previous marketing material
Education
JUNIOR HIGH SCHOOL -
SMP BRUDERAN PURWOREJO
PURWOREJO 01.1995 - 01.1998
SENIOR HIGH SCHOOL -
SMA BRUDERAN PURWOREJO
PURWOREJO 01.1998 - 01.2001
UNIVERSITY S1 - Economic management
UNIVERSITAS KRISTEN SATYA WACANA(UKSW)
SALATIGA 01.2001 - 01.2005
Skills
Relationship building
Account Management
Negotiation Skills
Strategic Planning
Certification
ENGLISH, BAHASA INDONESIA, MANDARIN
Interests
Shopping
Culinary
Sport
Traveling
Watch Movie
Personal Information
- Date of Birth: 03/10/85
- Gender: Female
- Nationality: Indonesian
- Religion: Catholic
Timeline
FSI KEY CLIENT MANAGER
PT NTT INDONESIA TECHNOLOGY
03.2022 - Current
MAJOR ACCOUNT MANAGER
PT ABHIMATA PERSADA
03.2020 - 01.2022
MAJOR ACCOUNT MANAGER
PT LOGICALIS METRODATA INDONESIA, TBK
03.2014 - 12.2019
ACCOUNT MANAGER FOR LENOVO CONSUMER PRODUCT
PT. INGRAM MICRO
08.2011 - 01.2014
MARKETING COMMUNICATION
PT. SAMSUNG ELECTRONIC INDONESIA
03.2007 - 03.2011
UNIVERSITY S1 - Economic management
UNIVERSITAS KRISTEN SATYA WACANA(UKSW)
01.2001 - 01.2005
SENIOR HIGH SCHOOL -
SMA BRUDERAN PURWOREJO
01.1998 - 01.2001
JUNIOR HIGH SCHOOL -
SMP BRUDERAN PURWOREJO
01.1995 - 01.1998
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