Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ifrah Haslin

Summary

Dynamic and adaptable professional with a proven track record at Guardian, excelling in fast-paced retail environments. Recognized for exceptional customer service and problem-solving skills, I foster positive relationships and enhance team collaboration. Committed to creating engaging experiences, I effectively manage operations while ensuring guest safety and satisfaction.

Overview

3
3
years of professional experience

Work History

Full Time Retail

Guardian
07.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managing POS and stock taking

Student Care Teacher

Cicasa
05.2025 - 06.2025
  • Developed strong relationships with students and parents, fostering a positive learning environment.
  • Provided individualized support to struggling students, leading to significant improvements in academic performance.
  • Collaborated with colleagues to develop engaging lesson plans, resulting in improved student outcomes.
  • Continuously refined curriculum materials based on feedback from peers, administrators, and students themselves.

Attraction Crew

Kidzania
06.2024 - 04.2025
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Provide exceptional customer service
  • Ensure adherence to SOPs and safety guidelines
  • Introducing children to adult-style jobs through role-play activities

Part Time Operations Crew

Luge
06.2024 - 06.2024
  • Handling operations making sure the rides are good to go
  • Ensuring guests safety at all times
  • Practicing good customer service

Retail Sales Associate

Toys"R"Us
12.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Nitec - Electrical Engineering

ITE West
04-2021

N Levels -

Yuhua Secondary School
09-2019

PSLE -

Shuqun Primary School
11-2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Calm under pressure
  • Flexible and adaptable

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Korean
Elementary (A2)

Timeline

Full Time Retail

Guardian
07.2025 - Current

Student Care Teacher

Cicasa
05.2025 - 06.2025

Attraction Crew

Kidzania
06.2024 - 04.2025

Part Time Operations Crew

Luge
06.2024 - 06.2024

Retail Sales Associate

Toys"R"Us
12.2022 - 04.2023

Nitec - Electrical Engineering

ITE West

N Levels -

Yuhua Secondary School

PSLE -

Shuqun Primary School

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Ifrah Haslin