IFFAH ASYIQIN
singapore
Summary
I am a fast learner, very adaptable, willing to work hard and work well with team mates. I have critical thinking and able to do whatever task given. I want to work to afford my diploma in accounting & finance or be able to work for corporate as i believe my skills can bring me success.
Overview
3
3
years of professional experience
Work History
Cashier
NTUC FAIRPRICE
Ang Mo Kio
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
barista
LIHO
singapore, singapore
01.2024 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
sales assistant
Pet Lovers
singapore, singapore
11.2023 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
crew
Mcdonalds
singapore, singapore
11.2021 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
staff
Toyrus
singapore, singapore
12.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
Education
PSLE -
FIRST TOA PAYOH PRIMARY SCHOOL
singapore02.2024
N LEVEL -
GUANGYANG SECONDARY SCHOOL
singapore03.2023
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Cash register systems
- POS system operations
- Guest inquiries
- Currency counting
- Reports and documents
- Credit and cash transactions
- Professionalism
- Upselling
- Drawer management
- Multitasking Abilities
- Team building
- Critical Thinking
Languages
English
Malay
Bahasa Indonesia
Timeline
Cashier
NTUC FAIRPRICE
10.2024 - Current
barista
LIHO
01.2024 - 02.2024
sales assistant
Pet Lovers
11.2023 - 12.2023
staff
Toyrus
12.2022 - 01.2023
crew
Mcdonalds
11.2021 - 03.2023
PSLE -
FIRST TOA PAYOH PRIMARY SCHOOL
N LEVEL -
GUANGYANG SECONDARY SCHOOL