Indoor Cycle
Iffa Rahman
Senior Associate
Woodlands
Summary
I'm an individual with a naturally inquisitive outlook on life. I'm driven to seek new knowledge, experience and opportunities. I'm capable of juggle multiple roles, willing to take on any task and learning to master it by trusting the learning process. I'm joyful, thorough and conscientious in my work.
Overview
4
4
Languages
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Senior Associate
Changi Airport Group Singapore
Singapore
02.2021 - Current
- Ground operation management, project management and experience creation for passengers. Worked closely with internal & external stakeholders to maintain optimum levels of communication to effectively and efficiently complete projects. Key projects such as T4 Transfer lounge, T1/Jewel wayfinding & hoarding projects
- Drive employee engagement by fostering collaborative efforts to schedule, host and facilitate events and identify further opportunities to bond Airport Management staff.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination. Events such as overseas retreat, townhall sessions, engagement sessions, annual EOY events and etc.
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
- Part of the planning team for large-scale events such as Airport community & CAG involvement in NDP 2018 & 2019, Airport SAF Day, T4 Opening Ceremony and etc.
- Supported logistics for meetings including room reservations, agenda preparation, calendar maintenance and collation and compilation of meeting materials from respective divisions for presentation.
- Led innovative projects to curate, customise and enhance working experience for internal customers & public. Key project such as Electronic Filming Photography Portal, Airside Geofencing Project, Automation of Airport Pass Application.
- Appointed to coordinate ground operation ad-hoc such as CES programs, T4 Open house, T4 Opening, Jewel Opening and etc
- Administrative core routines include airport pass applications, filming & photography requests,boarding & off-boarding, office logistics and any other task appointed by the department in-charge.
- Appointed to participate for in-house Starship program as part of career progression - PowerTeam.
- Appointed to design poster & all other marketing collaterals such as Changi Gift Shop, Internal division events and etc.
Freelance Producer
Mediacorp Singapore Ltd
Singapore
09.2015 - 12.2016
- Managed and coordinated all post-production aspects within tight deadline. Including video editing, scripting,audio mixing, compositing and quality assurance reviewing for Channel 5 & OKTO. Project such as weekend movie trailers, documentaries, kids entertainment programs.
IT Executive Assistant
Asia Pacific Star Pte Ltd
Singapore
01.2012 - 12.2014
- Oversaw operations for ground handling systems' migration and liaison with stakeholders such as CAG & SATS.
- Collaborate, liaison and conduct training for relevant stakeholders to use system for daily operations.
- Led innovative projects to curate solutions for ground handling operations.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
HR Executive Assistant
Asia Pacific Star Pte Ltd
Singapore
01.2010 - 06.2012
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Completed human resource operational requirements by scheduling and assigning employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Oversaw and managed hiring process and assisted human resources.
- Interviewed candidates and conducted background checks and verification.
Specialise Clinic Assistant
KKH
Singapore
12.2009 - 12.2010
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted with patients, supported physical and emotional needs across multiple sites and locations.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Facilitated activities such as reading, writing and games to provide entertainment and engagement.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
Event Planner Assistant
HOUSE Dempsey
Singapore
12.2006 - 12.2009
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Double Diploma - New Media & International Business
Republic Polytechnic
Singapore 05.2012 - 05.2014
Skills
Microsoft Office -365, Word, Excel, PowerPoint
Interests
Sign Language
Music
Wakeboarding
Self development books
Film photography
Volunteer work
Hiking
Traveling
Quote
Jack of all skills, master through experience.
Timeline
Senior Associate
Changi Airport Group Singapore
02.2021 - Current
Freelance Producer
Mediacorp Singapore Ltd
09.2015 - 12.2016
Double Diploma - New Media & International Business
Republic Polytechnic
05.2012 - 05.2014
IT Executive Assistant
Asia Pacific Star Pte Ltd
01.2012 - 12.2014
HR Executive Assistant
Asia Pacific Star Pte Ltd
01.2010 - 06.2012
Specialise Clinic Assistant
KKH
12.2009 - 12.2010
Event Planner Assistant
HOUSE Dempsey
12.2006 - 12.2009
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