Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Axel Bay

Singapore

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

2
2
years of professional experience

Work History

Sales Assistant

New Balance
02.2024 - 04.2024
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Established rapport with customers using active listening and interpersonal skills.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.

RETAIL WORKER

Octobox - Temasek Poly
04.2023 - 10.2023
  • Display Maintenance
  • Customer Assistance
  • Inventory Management
  • Honest and Dependable
  • Friendly and Helpful
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Checked pricing, scanned items, and applied discounts
  • Maintained tidy and organized store environment to comply with cleanliness standards
  • Actively engaged customers to provide general assistance and information on store merchandise
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions

WAREHOUSE WORKER

Urbanfox - 27 Greenwich Drive Annexe Building Level 2M, 533912
11.2021 - 11.2021
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Checked packages and merchandise for damage and notified vendors
  • Performed general housekeeping and cleaning tasks
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Loaded and unloaded materials onto and off of trucks for fast shipment
  • Surrounded items in cling film, padded blankets, and tape to protect from damage

Education

Diploma - CYBERSECURITY & DIGITAL FORENSICS

Temasek Polytechnic
02.2026

Diploma -

St. Gabriel's Secondary School
12.2021

Skills

  • Loss Prevention
  • Store Cleaning
  • Order Processing
  • Shipment Receiving
  • POS System Operation
  • Processing payments
  • Display building
  • Visual Merchandising
  • Point of sale operation

Languages

English

Timeline

Sales Assistant

New Balance
02.2024 - 04.2024

RETAIL WORKER

Octobox - Temasek Poly
04.2023 - 10.2023

WAREHOUSE WORKER

Urbanfox - 27 Greenwich Drive Annexe Building Level 2M, 533912
11.2021 - 11.2021

Diploma - CYBERSECURITY & DIGITAL FORENSICS

Temasek Polytechnic

Diploma -

St. Gabriel's Secondary School

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