Summary
Overview
Work History
Education
Skills
Latest Achievement
Certification
LANGUAGE
Timeline
Generic

Ida Ho Yan Wong

Summary

An individual who is... Passionate and Resourceful, Visionary and Critical Thinker, Naturally Proactive, and a Tactical Individualist who excels in Creative Problem Solving and Consummate Negotiation.

Passionately interested in enhancing processes, building teams, and sharing knowledge. Eager to learn and grow in a sorting environment, possessing reliability and a keen eye for detail. Acquires basic knowledge of sorting techniques, safety rules, strong work ethic, and physical strength. Ready to use and develop organizational and operational skills while working as a phlebotomist.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Online Biz

Self-Employed
04.2008 - Current
  • Month Sales: $10000 - $20000
  • Sales, Marketing and Promotion
  • Distributorship with overseas manufacturers and suppliers
  • Logistic and E-commerce platform Management
  • Business and Financial Management
  • Identified and resolved quality issues by performing thorough inspections before shipment.
  • Achieved consistently high customer satisfaction ratings due to exceptional quality control measures.

Operation Manager

Japan Tour Pte Ltd
09.2001 - 03.2008
  • Company Overview: (Singapore)
  • Specialist in Business, Conference and Exhibition, Incentives and Leisure Planning, Control and Management
  • Management of all Hotels, F&B outlets, Transports and Tourist attractions arrangement
  • Tour Fare Consultation

Senior Operation Supervisor

China International Travel Agency (HK) Limited
05.1998 - 07.1999
  • Company Overview: CHINA HONG KONG
  • Specialist in Business, Conference and Exhibition, Incentives and Leisure Planning, Control and Management
  • Management of all Hotels, F&B outlets, Transports and Tourist attractions arrangement
  • Customers Relation Management

Reservation Supervisor

Japan Travel Agency (HK) Limited
03.1995 - 03.1998
  • Company Overview: HONG KONG
  • Hotels reservation for Inbound Visitors Japanese
  • Organise Convention and Exhibition
  • Operational Planning, Control and Management

Tour Coordinator

Tour East (HK) Limited
06.1992 - 12.1994
  • Company Overview: HONG KONG
  • Tour Guide for Americans and Europeans Visitors
  • Tour planning and coordinating operations
  • Office Duty

Education

B.A.(Hons) - Tourism Business Management

University of Birmingham
United Kingdom
06.2001

Higher National Diploma - Tourism Business Management

Birmingham College of Food, Tourism And Creative Studies
United Kingdom
06.2000

Certificate - Tour Coordinator

Haking Wong Technical Institute
Hong Kong
06.1992

Hong Kong Certificate of Education Examination -

Kiangsu Chekiang College (Shatin)
Hong Kong
06.1991

Skills

  • Phlebotomy
  • Proficiency in MS Office applications
  • Proficiency in Google Workspace applications
  • Workplace safety
  • Reliability and punctuality
  • Sorting efficiency
  • Hand-eye coordination
  • Speed and agility
  • Budgeting and cost control

Latest Achievement

I am a certified Phlebotomist.  I have acquired both technical competence and social and behavioral aspects of phlebotomy practice. I can apply the principles and perform the procedures involved in sample collection, handling, and processing. I am passionate about the healthcare industry and have been volunteering as a patient buddy at Ng Teng Fong Hospital since December 2023. My role includes assisting nurses with basic patient care, bedside befriending for fall risk patients, and assistance with ad-hoc non-clinical tasks in the ward. In furthering my passion for this industry, I took on this program to become a Phlebotomist.




Certification

  • 24 May2018 -25 May2018 Perform Image Editing Functions AVANTUS TRAINING PRIVATE LIMITED
  • 23 January2018 -05 April2018 Produce Basic Illustrations and Graphics FIRST MEDIA ACADEMY PTE. LTD.
  • 15 July2021 -15 October2021 Agriculture Technology REPUBLIC POLYTECHNIC
  • 01 July2022 -31 August2022 Nutrition for Healthy Living REPUBLIC POLYTECHNIC
  • Oct2024 - Jan2025 Phlebotomy Principles and Practice course REPUBLIC POLYTECHNIC

LANGUAGE

Cantonese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Japanese
Elementary (A2)

Timeline

Online Biz

Self-Employed
04.2008 - Current

Operation Manager

Japan Tour Pte Ltd
09.2001 - 03.2008

Senior Operation Supervisor

China International Travel Agency (HK) Limited
05.1998 - 07.1999

Reservation Supervisor

Japan Travel Agency (HK) Limited
03.1995 - 03.1998

Tour Coordinator

Tour East (HK) Limited
06.1992 - 12.1994

B.A.(Hons) - Tourism Business Management

University of Birmingham

Higher National Diploma - Tourism Business Management

Birmingham College of Food, Tourism And Creative Studies

Certificate - Tour Coordinator

Haking Wong Technical Institute

Hong Kong Certificate of Education Examination -

Kiangsu Chekiang College (Shatin)
Ida Ho Yan Wong