ICHIRO TAN

Industries:

• Primary: Meetings, Incentives, Conferences and Exhibitions (M.I.C.E.) / Secondary: Building Construction

Sectors:

• Primary: Tourism / Secondary: Industrial

Talent Acquisition:

- Managed full recruitment cycle including sourcing, job advertisements, resume screening, interviews, and onboarding

- Utilized platforms such as MyCareersFuture Employer, SEEK Employer (JobStreet), and Indeed Employer for talent sourcing and job postings

- Screened up to 1,500 resumes quarterly across 15 ongoing hiring positions

- Recruited candidates across all levels, from entry-level roles to directorial positions

- Achieved up to 5 successful candidate placements per month, with an average time-to-fill of 45 days

- Conducted reference checks and managed employment pass applications, renewals, and cancellations

- Prepared workstations and onboarding materials for new hires to ensure smooth integration

- Proposed and implemented improvements in recruitment processes, sourcing strategies, staff welfare, and retention initiatives

Industrial Relations:

- Established and maintained strong partnerships with major educational institutions in Singapore, including NUS, NTU, SUTD, UAS, TP, RP, SP, NP, and NYP

- Coordinated with institutions on career fairs, internships, job placements, company visits, and Work-Study Schemes

- Managed follow-ups with interns regarding internship placements and progress

- Represented the organization at both physical and virtual career fairs to promote hiring opportunities, including:

• MDIS Career & Skills Virtual Career Fair (October 2023)
• NTU COHASS Career Fair (January 2024)
• SUTD Career Fair (March 2024)
• NTU Job-In Fair (August 2024)
• NUS CDE Career Fair 2024 (September 2024)
• MDIS Virtual Career Fair 2024 - IGNITION 2024 (September 2024)
• SIM Career & Internship Fair - IGNITE 2024 (September 2024)
• e2i SkillsUP JobsUP Career Fair (October 2024)
• TP Opportunity Fest (TPOF) (November 2024)
• NUS Career Fest 2025 (February 2025)

Workplace Safety and Health:

- Appointed member of the Company Emergency Response Team (CERT) and designated as Site Incident Controller (SIC)

- Collaborated with Safety Consultants and project teams to ensure compliance with Workplace Safety & Health requirements

- Managed enrolment of project team personnel in mandatory safety courses, such as:

• Apply Workplace Safety and Health in Construction Sites (CSOC)
• Workplace Safety and Health Management in Construction Industry (BCSS)
• Workforce Skills Qualifications Operate Forklift Course
• Manage Work At Height
• Operate Boom Lift Course
• Operate Scissor Lift Course
• Occupational First Aid Course

- Coordinated incident reporting processes with project teams

- Managed planning and execution of annual ISO 45001 audits, including certification and re-certification procedures

Insurance:

- Monitored staff insurance coverage, including travel insurance

- Coordinated with project teams to procure appropriate insurance coverage for project-specific needs

Human Resources Operations (Shared Responsibility with Corporate Human Resources):

- Maintained HR team’s shared folder and database to support reporting and policy development through accurate records and analysis

- Coordinated and conducted exit clearance procedures, including exit interview for resigning employees, and compiled feedback for continuous improvement

- Planned and executed staff engagement events, including Kingsmen Exhibits Staff Appreciation Event 2024: “Kudos KE!”

- Managed and maintained HR documents including guidelines, employment contracts, letters (confirmation, promotion, increment, transfer), and master records

- Updated organizational charts and HR reports on a biannual and annual basis

- Coordinated staff appraisal processes on a yearly basis

- Provided various HR-related administrative support and ad-hoc duties as required

Industry: Recruitment

Sectors: Architecture, Interior Design, and Property

- Understood clients’ businesses and identified recruitment needs to deliver targeted hiring solutions

- Actively sourced suitable candidates in line with client requirements

- Screened an average of 500 resumes weekly, achieving a 90% success rate in cold calls

- Conducted resume screening, shortlisting, interviews, and candidate selection aligned with job specifications

- Advised candidates on job opportunities while managing expectations between clients and candidates

- Handled end-to-end recruitment processes including recommendations, documentation, offer negotiation, and onboarding

- Delivered strong customer service and built lasting relationships with clients and candidates

- Developed new business through cold calling, client visits, and other outreach methods

- Used various recruitment platforms including MyCareersFuture, LinkedIn Recruiter, JobStreet SiVA, Indeed, GrabJobs, and Eploy

- Ensured repeat business from existing clients and contributed to account growth

- Consistently met and exceeded monthly sales and placement targets

- Supported Business Manager with administrative tasks, including Ministry of Manpower (MOM) reporting

Industry: Recruitment

Sector: Engineering (Manufacturing)

- Understood clients’ businesses and assessed their recruitment needs to deliver tailored hiring solutions

- Actively sourced and shortlisted candidates based on client-specific requirements

- Screened an average of 800 resumes weekly with a 70% successful call conversion rate

- Conducted resume reviews, interviews, and candidate selection aligned with job roles and responsibilities

- Advised candidates on suitable job opportunities and managed expectations between clients and candidates

- Handled end-to-end recruitment processes including recommendations, documentation, offer management, and onboarding

- Maintained strong client and candidate relationships through excellent customer service

- Prospected new business opportunities via cold calling, visits, and other lead-generation channels

- Utilized recruitment platforms such as JobStreet SiVA and Bullhorn for job postings and talent sourcing

- Ensured client satisfaction and repeat business to grow and retain key accounts

- Consistently met and exceeded monthly sales and placement targets

Industry:

• Higher Education

Sector:

• Educational Services

- Supported data quality enhancement for prospect outreach, aiding in-house marketing efforts

- Assisted Country Manager with communications (calls and emails) to educational institutions and corporate partners in Malaysia

- Invigilated in-house English Placement Tests (EPT) for 50+ prospects nationwide

- Delivered 5+ recruitment presentations to prospective students, contributing to increased enrolments

- Utilized CRM tools like Salesforce for lead and prospect management

- Participated in event planning and coordination activities

- Conducted market research and analysis for strategic insights

- Provided general administrative support to the team