Ibrahim Adrian Ramadhianto
Melbourne
Summary
Dynamic and driven Business Analyst with a dual degree in Business and Information Technology from Monash University. Experienced in managing cross-functional projects, remote operations, and customer-centric solutions. Proven ability to streamline operations, enhance digital engagement, and collaborate effectively with diverse teams. Passionate about combining business acumen with technical expertise to deliver operational excellence and innovation.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
University Lodging Manager
Milan Venesia Lodge
10.2022 - Current
- Managed a private student lodging facility remotely, ensuring seamless operations and tenant satisfaction.
- Utilized digital tools to oversee operations, tenancy applications, and remote team coordination from Melbourne.
- Developed and implemented strategies to improve tenant acquisition and retention via tech-driven channels.
Business Analyst
Holistic Audiology
07.2024 - 12.2024
- Led the development of a user-friendly website, increasing customer engagement by 50%, by conducting requirements gathering, process documentation, and bug tracking.
- Collaborated closely with client liaisons and development teams, ensuring alignment with project goals and smooth project delivery.
- Fostered a collaborative, proactive working environment, maintaining project momentum and meeting milestones on time using Trello for task management and MS Office for documentation.
Education
Bachelor of Business - Business Management
08.2021 - 05.2025
Bachelor of Information Technology - Business Information System
08.2021 - 05.2025
Diploma of Business - Business
07.2020 - 06.2021
Skills
Business & IT Analysis
Project Coordination & Management
Agile Project Delivery
Team Leadership & Management
Data Management & Reporting
Web Development Projects
Customer Experience & Tenancy Management
Public Speaking & Communication
Business Intelligence Tools
Database Management (SQL/DBMS)
Guest relations management
Property maintenance
Budget planning
Timeline
Business Analyst - Holistic Audiology
07.2024 - 12.2024
University Lodging Manager - Milan Venesia Lodge
10.2022 - Current
Monash University - Bachelor of Business, Business Management
08.2021 - 05.2025
Monash University - Bachelor of Information Technology, Business Information System
08.2021 - 05.2025
Monash College - Diploma of Business, Business
07.2020 - 06.2021