Ian Firman
Summary
Energetically leveraged teamwork and exceptional customer service skills at SSMA, enhancing guest satisfaction through attentive service and a positive attitude. A fast learner, adept at managing high customer volumes efficiently, significantly contributing to a pleasant dining experience. Skilled in multitasking and collaboration, consistently achieving beyond expectations.
Overview
1
1
year of professional experience
Work History
Waiter
SSMA Service
Singapore
06.2022 - 01.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
N-level - Student
Clementi Town Secondary School
Singapore12.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Fast learner
Timeline
Waiter
SSMA Service
06.2022 - 01.2023
N-level - Student
Clementi Town Secondary School