I MYTHILI
Operations Administrator
Summary
Dependable Operations Executive, currently seeking a challenging role in operations, skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond. Currently seeking a challenging role in operations to apply
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Operations Exceutive
Ensign Infosecurity (Singapore) Pte. Ltd.
05.2022 - Current
- Review, verify & approve change tickets in portal as Change Manager
- Conduct CAB meetings on weekly basis, document meeting minutes for CAB meetings conducted
- Create & maintain trackers for different operations within department [e.g. nominal roll, certification tracker, contracts expiry, etc.]. Established SOPs for regular update of aforementioned documents.
- Follow-up with relevant parties for operations-related processes
- Create, update & maintain the roster for 24/7 support staff
- Verify & approve OT on system
- OT Report verification & incentives compilation on monthly basis
- Update & maintain clearance trackers for all project
- Verify & compile clearances to be sent to client for project clearance
- Liaison for department regarding clearance matters
- Facilitate & support department during audit periods
- Prepare, collate & submit Quarterly Audit documents
- PR/PO - requisition raising, PO issuance, GR for goods & services
- Standby for any ad-hoc requests for operations support/queries
Administrative Assistant
Immigration & Checkpoints Authority (ICA)
01.2019 - 02.2019
- Verify documents submitted by customers for application student and/or long-term passes
- Assist customers who came in to use e-kiosk services (over 20 to 30 customers daily)
Administrative Assistant (Contract)
Supreme Court Singapore
04.2018 - 12.2018
- Collect CDs from transcription office daily & file into the archives
- Liaise with Judge's PA for transcripts for judges & defense lawyers and arrange for collection of transcripts
- Handle emails & phone calls from law firms (managed about 5 calls per day)
- Any other ad-hoc operations-related tasks
Hardware Tester (Internship)
Honeywell (Singapore) Pte. Ltd.
08.2021 - 09.2021
- Testing uniformity of print quality by examining quality of print texts
- Testing accuracy of printouts, by measuring gaps and documenting distance between print & end of print material
- Testing printer lifetime by testing hardware certain no. of times e.g. testing locking mechanism by locking and unlocking 1000 times.
Software Tester (Internship)
Beyondsoft International (Singapore) Pte. Ltd.
07.2021 - 07.2021
- Test print quality by continuously printing set of test print
- Examining set of printouts for abnormality
- Determining if test print is has passed testing
Education
Bachelor of Science - Mathematics
Singapore University of Social Sciences
Singapore 04.2001 -
Diploma - Cybersecurity & Digital Forensics
Nanyang Polytechnic
Ang Mo Kio New Town, Singapore 04.2019 - 05.2022
Skills
UX Design
Database Management (SQL)
Problem-Solving
Project Management
Organization
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Time Management
Data Entry
Dependable and Responsible
Education
Diploma in Cybersecurity & Digital Forensics, 2022, A'Level Graduate, 2017
References
+65 8298 6908, serene_toh@ensigninfosecurity.com, Serene Toh Shu Hui
Certification
Elementary 2 - Bharatanatyam
Traditional Indian Dance - Bharatanatyam
I have been learning Bharatanatyam since 2015. I am currently a student with Sastha Association. I had an active role in Bhaskar's Arts, performing in some beginner shows & taking the exams bi-annually. I left Bhaskar's Arts & then joined Sastha from 2021. I have participated in shows & often take active roles in major productions. In 2021, I played the main character & supportive role in the dance drama "Remembering Ramayana: The Coronation". I was also the costumes IC, in-charge of conceptualizing the costumes for all the characters, procuring the materials
Languages
English
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Timeline
Operations Exceutive
Ensign Infosecurity (Singapore) Pte. Ltd.
05.2022 - Current
Hardware Tester (Internship)
Honeywell (Singapore) Pte. Ltd.
08.2021 - 09.2021
Software Tester (Internship)
Beyondsoft International (Singapore) Pte. Ltd.
07.2021 - 07.2021
Elementary 2 - Bharatanatyam
06-2020
Diploma - Cybersecurity & Digital Forensics
Nanyang Polytechnic
04.2019 - 05.2022
Administrative Assistant
Immigration & Checkpoints Authority (ICA)
01.2019 - 02.2019
Elementary 1 - Bharatanatyam
07-2018
Administrative Assistant (Contract)
Supreme Court Singapore
04.2018 - 12.2018
Bachelor of Science - Mathematics
Singapore University of Social Sciences
04.2001 -
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