Archery | Reading
Hi, I’m
Hwee Cheng Carol Leong
Administrator
Singapore
Summary
Detail-oriented and highly adaptable administrative professional with over 13 years of experience in administration, sales coordination, and IT support. Skilled in streamlining operations, managing cross-functional teams, and enhancing productivity through innovative system improvements. Proficient in handling complex correspondence, organizing high-profile meetings, and coordinating with internal and external stakeholders. Recognized for exceptional problem-solving abilities, efficiency, and unwavering commitment to operational excellence.
Overview
24
years of professional experience
1998
years of post-secondary education
Work History
Summit and Puiter
Network Marketing
05.2020 - 11.2022
Job overview
- Attended weekly training on product benefits and network marketing
- Learned sales strategies and techniques from my mentor and other success proven mentors
- Contributed to sales closures and built strong customer relationships
- Enhanced networking and communication skills to grow business
Learning Studio Educare by Zenitant
Contract Programme Staff
10.2019 - 04.2020
Job overview
- Supervised and ensured the well-being of Primary 1 students during after-school programs
- Managed daily routines, including meal supervision, homework assistance, and activity planning
- Communicated with parents regarding students' progress and updates
Housing & Development Board (HDB)
Administration Executive
08.2012 - 08.2018
Job overview
- Managed high-volume correspondence and coordinated responses to residents' and legal inquiries
- Compiled and analyzed data reports for submission to headquarters
- Organized and prepared presentations for MPs and senior executives, ensuring seamless pre-meeting approvals
- Confirmed external attendees, liaised with teams, and prepared meeting materials for 40–60 participants
- Supervised logistics for the annual constituency MP meeting, ensuring smooth execution
- Represented HDB in evaluating and responding to motorists’ parking waiver appeals
- Coordinated duty rosters for 8–12 managers handling resident inquiries
Dot Com Direct LLP
Personal Assistant
08.2011 - 08.2012
Job overview
- Organized schedules, tracked project deadlines, and ensured seamless workflow for senior executives
- Handled client communications, arranged travel, and managed confidential records
- Coordinated events and ensured timely execution of sales and marketing initiatives
Lenovo Singapore
Marketing Operations Support
08.2010 - 08.2011
Job overview
- Managed ASEAN-wide marketing event claims and ensured compliance with Intel and Microsoft guidelines
- Coordinated with regional offices to gather required documentation for funding approvals
- Organized records and maintained audit-ready documentation for marketing expenditures
Nanyang Technological University (NTU)
Procurement Officer & IT Systems Analyst
05.2001 - 02.2009
Job overview
- Handled procurement operations, vendor negotiations, and purchase order documentation
- Provided IT system analysis, troubleshooting, and maintenance support for faculty and students
- Managed e-learning systems, ensuring stability, security, and seamless user experience
TOMTEC NDT Marine Services Pte Ltd
Draftswoman & Admin
09.1998 - 04.2001
Job overview
- Managed a dual role, overseeing daily administrative operations while supporting drafting tasks
- Handled incoming calls and correspondence, directing inquiries to the appropriate departments
- Created technical drafts and compiled test result reports for timely submission to clients
- Conducted training sessions for engineers on computer setup, troubleshooting, and maintenance
Education
Ngee Ann Polytechnic
Diploma from Electrical Engineering
Skills
Administrative & Office Management
Data Compilation & Reporting
Stakeholder Coordination
Event & Meeting Planning
Process Optimization
Confidential Correspondence Handling
Procurement & IT System Support
Multitasking & Deadline Management
MS Office Suite
IT Systems Administration
Procurement Software
Strong Communication
Attention to Detail
Confidentiality Management
Technical And Soft Skills
MS Office Suite, IT Systems Administration, Procurement Software, Strong Communication, Multitasking, Attention to Detail, Confidentiality Management
Additional Information
Currently learning AI and communication skills, to improve and update myself with the trend.
Interests
Timeline
Network Marketing
Summit and Puiter
05.2020 - 11.2022
Contract Programme Staff
Learning Studio Educare by Zenitant
10.2019 - 04.2020
Administration Executive
Housing & Development Board (HDB)
08.2012 - 08.2018
Personal Assistant
Dot Com Direct LLP
08.2011 - 08.2012
Marketing Operations Support
Lenovo Singapore
08.2010 - 08.2011
Procurement Officer & IT Systems Analyst
Nanyang Technological University (NTU)
05.2001 - 02.2009
Draftswoman & Admin
TOMTEC NDT Marine Services Pte Ltd
09.1998 - 04.2001
Ngee Ann Polytechnic
Diploma from Electrical Engineering
01.1998