HUSSAN KUTTU FAIZAL AHAMED
BUSINESS DEVELOPMENT DIRECTOR
Summary
To work in an organization where I am able to contribute to the organization’s growth and profitability with my skill and in turn get an opportunity to gain exposure and expertise that would help me in building a strong and successful career.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Business Development Director
AL-NAJIB ENTERPRISE
01.2024 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Kept meticulous client notes and updated account information in company databases.
Senior Business Development Manager
CRESCENT EXCHANGE PTE. LTD
09.2021 - 12.2023
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Customer Service Manager
KOVICS TRADING PTE LTD
08.2020 - 08.2021
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Customer Service Officer
RASHA TRADERS
11.2016 - 08.2020
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Customer Service Officer
ISHWARYA MONEY CHANGER
11.2013 - 10.2016
- Provided constructive feedback to peers and management on potential process improvements, aiding continuous enhancement of service quality.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.
- Completed data entry to record call notes, suggestions and questions.
- Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
Business Development Manager – Corp. Salary Accounts
AXIS BANK LTD
01.2010 - 02.2012
- Handling Executive of branches with the team members in Chennai for New Acquisition of Corporate Salary Relationships.
- Achieve sales targets and portfolio quality through defined team in line with the overall strategy of the company.
- Ensuring the volume targets are met at an Officer level.
- Maintain database on competitor information.
- To maintain relation with the client, to explore further business opportunities.
Business Banking Executive – Cluster Banking Group – Small & Medium Enterprises
ICICI BANK LTD
08.2007 - 11.2009
- Identify and source corporate clients having a turn over between 25 Cr to 400 Cr.
- Facilitating the business by suggesting possible financial solutions to the client based on their business requirement.
- To source business for the following products: Working Capital (Fund Based & Non-Fund Based), (INR & Foreign Currency), Term Loan (INR, ECB & FCTL), Buyer’s Credit, Derivatives (Forwards, Options, Swaps, Structured products), Private Equity, Structured Products (Convertible Debt, Promoter Funding).
- To work with the credit team and the client to provide the sanction to the client.
- Making sure that the client accepts the sanction and fee is booked for the bank.
- To maintain relation with the client, to explore further business opportunities.
- My Team Achieved “SUPER STAR PERFORMANCE AWARD” at ICICI Bank Ltd.
- Achieved the target at ICICI Bank Ltd within 9 months of joining Sourced and sanctioned a limit of Rs 419.0 Mn for a client, and booked a fee of Rs 8.0 Mn.
- Closed the biggest deal in Cluster Banking Group at Chennai of Rs 10000.0 Mn.
- Within first 7 months of joining got a Private Equity mandate signed.
- I done Fast Track confirmation and permanent job in AXIS BANK Ltd.
Education
MBA - Marketing, Systems & Finance
SRM College
Chennai, TN 01.2005 - 01.2007
B.Sc - Information Tech.
Ponnaiyah Ramajayam College
Tanjore, TN 01.2001 - 01.2004
Higher Secondary - undefined
T.P.G.Higher Secondary School
Skills
Good communication skills
Interpersonal skills
Team worker
Hard working
Goal oriented
Self motivated
Sense of responsibility
Positive attitude
Innovative thinking
Foresight to implement changes
Accomplishments
- My Team Achieved 'SUPER STAR PERFORMANCE AWARD' at ICICI Bank Ltd.
- Achieved the target at ICICI Bank Ltd within 9 months of joining. Sourced and sanctioned a limit of Rs 419.0 Mn for a client, and booked a fee of Rs 8.0 Mn.
- Closed the biggest deal in Cluster Banking Group at Chennai of Rs 10000.0 Mn.
- Within first 7 months of joining got a Private Equity mandate signed.
- I done Fast Track confirmation and permanent job in AXIS BANK Ltd.
Interests
Socializing
Playing sports
Singing
Listening music
Areas Of Interest
- Banking / Sales
- Marketing Research
- Business Analyst and Development
- Finance & Accounts
Computer Literacy
DOS, Windows XP, 98, C, C++, Tally10, Microsoft Office, Visual Basic
Disclaimer
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief. I assure you, if I am given a chance, I will execute my work to the fullest satisfaction of my superior.
Personal Information
- Passport Number: H2035616
- FIN 2744942 (Employment pass)
- Date of Birth: 01/09/82
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Business Development Director
AL-NAJIB ENTERPRISE
01.2024 - Current
Senior Business Development Manager
CRESCENT EXCHANGE PTE. LTD
09.2021 - 12.2023
Customer Service Manager
KOVICS TRADING PTE LTD
08.2020 - 08.2021
Customer Service Officer
RASHA TRADERS
11.2016 - 08.2020
Customer Service Officer
ISHWARYA MONEY CHANGER
11.2013 - 10.2016
Business Development Manager – Corp. Salary Accounts
AXIS BANK LTD
01.2010 - 02.2012
Business Banking Executive – Cluster Banking Group – Small & Medium Enterprises
ICICI BANK LTD
08.2007 - 11.2009
MBA - Marketing, Systems & Finance
SRM College
01.2005 - 01.2007
B.Sc - Information Tech.
Ponnaiyah Ramajayam College
01.2001 - 01.2004
Higher Secondary - undefined
T.P.G.Higher Secondary School