HUSIN MD SARIP
Branch Business Manager
Segamat
Summary
To obtain a position that will enable me to acquire new skills and grow while meeting the company's goals or objectives.
Overview
31
31
years of professional experience
2
2
Languages
Work History
Branch Business Manager
Bank Muamalat Malaysia Berhad
Jasin Branch
01.2025 - Current
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
Sales Associate
Bank Muamalat Malaysia Berhad
Melaka Branch / Alor Gajah Branch
08.2021 - 12.2024
- Creating and submitting financing applications.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Collaborated with team members to achieve monthly sales targets.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Consumer Sales Executive
Bank Muamalat Malaysia Berhad
UTHM Branch / Melaka Branch
03.2012 - 08.2021
- Promoting and processing financing application products.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Collaborated with marketing team to create promotional materials, boosting brand awareness and driving sales growth.
Personal Financial Consultant
CIMB Bank Berhad
Taman Melaka Raya / Jalan Bendahara, Melaka
01.2008 - 02.2012
- Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
- Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
- Performed quantitative analysis of financial investments to minimize risks.
- Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
- Advised clients on portfolio allocation and various investment types.
- Analyzed clients' financial situations to offer products to improve standard of living.
- Built strong relationships with clients through regular communication, trust, and understanding of their financial goals.
- Conducted comprehensive reviews of client accounts to ensure alignment with individual financial objectives and life events.
- Improved overall branch performance by contributing to team sales goals and proactively seeking new business opportunities through networking events and referrals.
- Increased client satisfaction by providing exceptional customer service and promptly addressing questions or concerns.
- Presented financial plans and investment recommendations to clients.
Credit Department Clerk
Bank Bumiputra Malaysia Berhad
Jalan Kota Branch, Melaka
05.1994 - 12.2007
- Maintained accurate records of department expenses, aiding in budget tracking and financial reporting.
- Supported management with administrative tasks such as calendar management, travel arrangements, and expense reports, improving overall productivity.
- Handled sensitive information with discretion, maintaining confidentiality at all times as required by company policy or legal regulations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
Education
Sijil Tinggi Pelajaran Malaysia (STPM)
Sekolah Menengah Tunku Besar Tampin 04.2001 -
Sijil Pelajaran Malaysia (SPM) -
Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Dato' Taha01-1990
Skills
- Expert in document creation
- Skilled in creating PowerPoint slides
- MS Excel spreadsheet management
References
Mohd Zamri Bin Pardi, Regional Manager - Southern, Bank Muamalat Malaysia Berhad (+6019-716 8008)
Mohd Noor Ezzuan bin Mohd Nasir, Regional Business Manager - Southern, Bank Muamalat Malaysia Berhad (+6019-767 6666)
PERSONAL STRENGTHS
- Team Works
- Motivated
- Positive
- Discipline
- Communication
- Charismatic
Timeline
Branch Business Manager
Bank Muamalat Malaysia Berhad
01.2025 - Current
Sales Associate
Bank Muamalat Malaysia Berhad
08.2021 - 12.2024
Consumer Sales Executive
Bank Muamalat Malaysia Berhad
03.2012 - 08.2021
Personal Financial Consultant
CIMB Bank Berhad
01.2008 - 02.2012
Sijil Tinggi Pelajaran Malaysia (STPM)
04.2001 -
Credit Department Clerk
Bank Bumiputra Malaysia Berhad
05.1994 - 12.2007
Sijil Pelajaran Malaysia (SPM) -
Sijil Pelajaran Malaysia (SPM)