Hui Yi Tay
Summary
Dynamic and highly motivated professional with extensive experience in retail management and office administration, notably with Yishion Singapore Pte Ltd. Excelled in enhancing customer service and streamlining operations, achieving significant monthly targets through effective multitasking and problem-solving. Proficient in Excel/Word and bilingual in Chinese/English, demonstrating a strong ability to learn and adapt.
Overview
8
8
years of professional experience
Work History
Retail Store Manager
Yishion Singapore Pte Ltd
07.2018 - Current
- Provide excellent and holistic customer service through updated product knowledge
- Understand customer needs and personal style to recommend options for every occasion
- Proactively manage end to end operations, administrative and housekeeping duties
- Collaborate as a team to achieve monthly store targets
- Motivate sales through up-selling and cross selling
- Perform daily sales activities, reporting, stock control and replenishment
- In charge of cash and card payment using POS system
- Introduce customer to current promotions and incentives: VIP memberships
- Support visual merchandize team in stock display
- Engage customer on feedback to enhance their next store visit
- Build my own customer fan club
Purchasing Assistant
Domain
03.2017 - 03.2018
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Responsible for ordering , Container shipping process, PO, communication with customers.
- Process cushion orders
- Arrange Transport , receiving shipment
Education
Graduated From SPM - 2016
MalaysiaSkills
- Excel / Word
- Chinese / English
- Willing to learn and do
- Strong Multi-Tasking
- Customer Service
- Problem-Solving
- Dependable and reliable
- Highly motivated
Timeline
Retail Store Manager
Yishion Singapore Pte Ltd
07.2018 - Current
Purchasing Assistant
Domain
03.2017 - 03.2018
Graduated From SPM - 2016
Similar Profiles
Eric TanEric Tan
Private Hirer Driver at TADA Singapore Pte Ltd / Grab Singapore Pte LtdPrivate Hirer Driver at TADA Singapore Pte Ltd / Grab Singapore Pte Ltd
Nishant MaheshwariNishant Maheshwari
Sr Technical Delivery Manager at HCL Singapore Pte Ltd ( Client : DBS Singapore , UOB Singapore)Sr Technical Delivery Manager at HCL Singapore Pte Ltd ( Client : DBS Singapore , UOB Singapore)
Stephanie ChengStephanie Cheng
Admin Director at ENOTECA CO., LTD SINGAPORE BRANCH / ENOTECA SINGAPORE PTE. LTD.Admin Director at ENOTECA CO., LTD SINGAPORE BRANCH / ENOTECA SINGAPORE PTE. LTD.