Hui Xin Yeong
Summary
Dedicated Beauty Advisor with a deep passion for the beauty industry . Proven expertise in upselling strategies and exceptional customer service, honed at Prada Beauty and Sephora. Excelled in building customer relationships and achieving sales targets through in-depth product knowledge and engaging demonstrations. Skilled in multitasking and team collaboration, consistently driving sales and enhancing customer experiences.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Prada Beauty
03.2024 - Current
- Providing specialized insights into Prada's diverse collection of perfumes and fragrances.
- Staying informed about the latest trends in Prada fragrances and conveying this expertise to the team and customers
- Decode the intricate layers of a fragrance and convey them clearly to the customer recommend and showcase fragrances that align with the customer's preferences, style, and budget
- Enhancing the customer experience by promoting complementary products through upselling and cross-selling strategies
- Ensuring the achievement of both individual and store sales target
- Build and nurture strong relationships with customers to encourage loyalty and repeat business
- Manage the vend , process both cash and card payments, and ensure every transaction tally correctly
- Conduct daily inventory counts to ensure stock accuracy, perform regular stock checks, and manage stock orders to guarantee sufficient supplies for customer sales
- Making sure the store is attractively arranged and consistently upholds high standards of cleanliness and organization
Beauty Advisor
Sephora
12.2020 - 02.2022
- •Utilize advanced beauty products knowledge and be able to ask high value questions and understand the customers needs in order to personalize their experience
•Enthusiastic about showcasing and promoting beauty products to customers - Actively engage in cross-selling and upselling to optimize sales opportunities
•Consistently drives oneself to achieve results, always striving to meet and often surpass personal sales targets, maintaining a leading performance in Sephora collection sales, and recognizing the significance of personal sales goals. - Demonstrating the proper usage of makeup and skincare products to enhance customers understanding of how these product can benefit them
- Handled stock replenishment for in-house items and new arrivals. Oversaw housekeeping and cleaning tasks, ensuring that wall displays, gondolas, and product testers were well-sanitized and tidy.
•Operate the cash register and keep precise records of all cash and credit transactions,ensuring that the transaction totals align with the recorded receipt totals
Education
Diploma - Diploma In Professional Makeup Artistry
Cosmoprof Academy
12-2020
Skills
- Excellent Customer service skills
- Organization and multitasking
- Team collaboration
- Upselling strategies
- Customer Engagement
- Product Demonstration
- Relationship Building
- Multi Tasking
- Problem Solving
- Ability to work under pressure
Languages
English
Bilingual or Proficient (C2)
Timeline
Beauty Advisor
Prada Beauty
03.2024 - Current
Beauty Advisor
Sephora
12.2020 - 02.2022
Diploma - Diploma In Professional Makeup Artistry
Cosmoprof Academy
Similar Profiles
Lizbeth GutierrezLizbeth Gutierrez
Freelance Sales and Education at Huda Beauty, Laura Mercier,Bare MineralsFreelance Sales and Education at Huda Beauty, Laura Mercier,Bare Minerals
Carmen MondragonCarmen Mondragon
Front Desk Receptionist at La Prada Family DentistryFront Desk Receptionist at La Prada Family Dentistry
Nanthawan PanyangnoiNanthawan Panyangnoi
Cashier at Prada GroupCashier at Prada Group