Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Hui Qing Koh

Hui Qing Koh

Summary

Results-driven, organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate, Scheduling & Planning

Singapore Flying College
03.2024 - Current
  • Maintained orderly and efficient training operations by managing schedules and coordinating with other departments.
  • Demonstrated adaptability in responding to unexpected scheduling changes, maintaining seamless operations during unforeseen circumstances.
  • Maintained personnel records and updated internal databases to support document management.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Part-Time Coach

Overseas Family School
04.2023 - Current
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Coached youth aged 8 to 18 for competitive swim team and oversaw participation in minimally 8 events annually.
  • Collaborated with other coaches to develop effective team training strategies and practice schedules.

Intern, Business Development

Singapore Flying College
10.2023 - 02.2024
  • Assisting in crafting customized proposals for clients and approval letter from higher ups
  • Preparing presentation materials for events
  • Handling of the company's enquiry emails and calls

Part-Time Customer Service Agent

Singapore Aviation Terminal Services (SATS)
12.2019 - 02.2024
  • Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
  • Managed irregular operations such as delays or cancellations calmly, taking necessary action to minimize impact on passengers' travel plans.
  • Maintained detailed knowledge of airport policies and procedures to ensure seamless operations.

Part-Time VIP Experience Guide

Resorts World Sentosa
05.2021 - 05.2023
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of both parks
  • Built personal relationships with guests to promote positive experiences
  • Responded effectively to visitor inquiries, addressing concerns and providing accurate information about park features and history.

Education

Diploma - Aviation Management

Temasek Polytechnic
Singapore
05-2024

Higher Nitec - Passenger Services

ITE College East
Singapore
05-2021

GCE Level -

Manjusri Secondary School
Singapore
12-2018

Skills

  • Effective Time Management
  • Adaptability
  • Decision Making
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Communication
  • Teamwork
  • Customer Service
  • Leadership
  • Problem Solving
  • Coaching & Mentoring
  • Communication Skills

Certification

  • Standard First Aid Certification
  • CPR/AED Certification
  • Lifesaving 1,2,3 Certifications
  • Bronze Medallion Certification
  • Bronze Cross Certification

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hokkien
Elementary (A2)

Timeline

Associate, Scheduling & Planning

Singapore Flying College
03.2024 - Current

Intern, Business Development

Singapore Flying College
10.2023 - 02.2024

Part-Time Coach

Overseas Family School
04.2023 - Current

Part-Time VIP Experience Guide

Resorts World Sentosa
05.2021 - 05.2023

Part-Time Customer Service Agent

Singapore Aviation Terminal Services (SATS)
12.2019 - 02.2024

Diploma - Aviation Management

Temasek Polytechnic

Higher Nitec - Passenger Services

ITE College East

GCE Level -

Manjusri Secondary School

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Hui Qing Koh