Hui Qing Koh
Summary
Results-driven, organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate, Scheduling & Planning
Singapore Flying College
03.2024 - Current
- Maintained orderly and efficient training operations by managing schedules and coordinating with other departments.
- Demonstrated adaptability in responding to unexpected scheduling changes, maintaining seamless operations during unforeseen circumstances.
- Maintained personnel records and updated internal databases to support document management.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Part-Time Coach
Overseas Family School
04.2023 - Current
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Coached youth aged 8 to 18 for competitive swim team and oversaw participation in minimally 8 events annually.
- Collaborated with other coaches to develop effective team training strategies and practice schedules.
Intern, Business Development
Singapore Flying College
10.2023 - 02.2024
- Assisting in crafting customized proposals for clients and approval letter from higher ups
- Preparing presentation materials for events
- Handling of the company's enquiry emails and calls
Part-Time Customer Service Agent
Singapore Aviation Terminal Services (SATS)
12.2019 - 02.2024
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
- Managed irregular operations such as delays or cancellations calmly, taking necessary action to minimize impact on passengers' travel plans.
- Maintained detailed knowledge of airport policies and procedures to ensure seamless operations.
Part-Time VIP Experience Guide
Resorts World Sentosa
05.2021 - 05.2023
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of both parks
- Built personal relationships with guests to promote positive experiences
- Responded effectively to visitor inquiries, addressing concerns and providing accurate information about park features and history.
Education
Diploma - Aviation Management
Temasek Polytechnic
Singapore05-2024
Higher Nitec - Passenger Services
ITE College East
Singapore05-2021
GCE Level -
Manjusri Secondary School
Singapore12-2018
Skills
- Effective Time Management
- Adaptability
- Decision Making
- Ability to Multitask
- Ability to Work Under Pressure
- Communication
- Teamwork
- Customer Service
- Leadership
- Problem Solving
- Coaching & Mentoring
- Communication Skills
Certification
- Standard First Aid Certification
- CPR/AED Certification
- Lifesaving 1,2,3 Certifications
- Bronze Medallion Certification
- Bronze Cross Certification
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hokkien
Elementary (A2)
Timeline
Associate, Scheduling & Planning
Singapore Flying College
03.2024 - Current
Intern, Business Development
Singapore Flying College
10.2023 - 02.2024
Part-Time Coach
Overseas Family School
04.2023 - Current
Part-Time VIP Experience Guide
Resorts World Sentosa
05.2021 - 05.2023
Part-Time Customer Service Agent
Singapore Aviation Terminal Services (SATS)
12.2019 - 02.2024
Diploma - Aviation Management
Temasek Polytechnic
Higher Nitec - Passenger Services
ITE College East
GCE Level -
Manjusri Secondary School
Similar Profiles
Abdallah HassanAbdallah Hassan
Pilot Trainee at Misr Flying CollegePilot Trainee at Misr Flying College
Kate MSAKAKate MSAKA
Reception Year Group Leader at Dulwich College (Singapore)Reception Year Group Leader at Dulwich College (Singapore)
Prabhleen Sagar KaurPrabhleen Sagar Kaur
Assistant PE Teacher at Dulwich College SingaporeAssistant PE Teacher at Dulwich College Singapore