Huey Jan Liew
Digital Marketing, Ecommerce Manager
Summary
Offering analytical mindset and passion for digital commerce, committed to learning and growing within e-commerce industry. Brings foundational understanding of online retail operations. Ready to use and develop problem-solving and data analysis skills in digital commerce role.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
Digital Commerce
Lau (International) Distribution Pte Ltd
05.2022 - Current
- Manages online selling platforms, upload products listings - Shopee, Lazada, Qoo10, website(Shopify), Fairprice, Robinsons, also to create campaigns to boost sales
- Promote Brand awareness in social medias marketing - Facebook, Instagram, TikTok
- Sometimes will do ads for more visualization to non-followers
- My designing tool is to use Canva
- Professional Diploma in Digital Marketing, able to perform SEO, SEM, email marketing, Google ads, Youtube ads, social media marketing
- Managing regional teams for marketplace online platforms and social media marketing
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods
- Monitored trends in online retail to identify new opportunities for growth
- Promoted products on social medias (Facebook, Instagram, Tiktok)
- Utilized various analytics tools to track customer behavior and optimize website layout
- Implemented marketing campaigns to increase customer engagement and sales
- Established and maintained e-commerce website(Shopify) and marketplace(Shopee, Lazada, Qoo10) to promote and sell products
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service
- Created promotional campaigns to boost sales and drive customer loyalty
- Uploaded digital media to online storefront, or other shopping Web sites for advertising purposes
- Tested website features and functionality for optimal performance
Sales & Marketing Executive
GoHippo Pte Ltd
01.2016 - 04.2019
- From Year 2016-2019, my ex-company wanted to go into online selling products, I started with zero knowledge and built up the selling platforms all by myself
- I alone managed, posted products and maintained more than 6 selling platforms - Lazada, Shoppe, Q10, Ezbuy, Ebay, Shopify, Facebook, Instagram and Carousell
- Not only just postings, I also did campaigns and promotions for the company, packed sold items, and sent out parcels by courier, fulfilled customers enquiries, returned items and also did inventories and checked market trends
Sales Executive
Lau International Marketing
01.2010 - 01.2016
- From 2010-2016, I was doing import, export sales
- My clients were from overseas - China, Hong Kong, Sri Lanka, Malaysia, and Indonesia
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to promote long term business growth.
Education
Professional Diploma - Digital Marketing
Training Vision Institute
SingaporePrimary/Secondary School/"O" Level -
Yusof Ishak Sec Sch
SingaporeSkills
- eCommerce
Lazada
- Shopee
- Shopify
- Digital Marketing
- Search Engine Optimisation
- Marketing Strategy
- Online Sales
- Email Marketing
- Social Media Marketing
- Data Analytics
- Customer Experience Management
Certification
Singaporean Class 3 Drivers Licence
Timeline
Digital Commerce
Lau (International) Distribution Pte Ltd
05.2022 - Current
Sales & Marketing Executive
GoHippo Pte Ltd
01.2016 - 04.2019
Sales Executive
Lau International Marketing
01.2010 - 01.2016
Professional Diploma - Digital Marketing
Training Vision Institute
Primary/Secondary School/"O" Level -
Yusof Ishak Sec Sch
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