HUDA SUFFIAN
Summary
Strong knowledge of production and sales skills has allowed Huda to convert leads and maintain existing accounts. Detail-oriented team player with strong problem-solving skills to maintain positive relationships with clients.
Overview
5
5
years of professional experience
Work History
Senior Relationship Manager
FewStones Pte Ltd
05.2023 - Current
- Hit monthly sales target of SGD 20K, with the highest sales record of SGD 134K in February 2024.
- Provided training to new RM that joins the team
- Communicated with clients to understand needs, and evaluate briefs to send an accurate quotation
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Worked with management to maximize sales efforts to business customers and cross-sell other services.
- Provide concept pitch to clients and leads to convert business opportunities.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Researched current trends to identify prospective customers and determine specific needs.
- Responded to client inquiries and resolved complaints to establish trust and increase satisfaction.
Relationship Manager
FewStones Pte Ltd
10.2021 - 05.2023
- Communicated with clients to understand needs, evaluate briefs to send an accurate quotation
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Worked with management to maximize sales efforts to business customers and cross-sell other services.
- Provide concept pitch to clients and leads to convert business opportunities.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Researched current trends to identify prospective customers and determine specific needs.
- Responded to client inquiries and resolved complaints to establish trust and increase satisfaction.
Assistant Producer
Grid_Synergy Pte Ltd
12.2020 - 09.2021
- Liaised directly with clients to meet project briefs and needs
- Devised and implemented processes and procedures to streamline operations for production
- Developed production plans and organized resources to achieve prompt delivery of projects.
- Held production meetings to address progress, relevant concerns and objectives.
- Planned video shoots by managing production through stages to completion.
- Scheduled shoots and set up filming by communicating with talent and crew.
- Oversaw creative development and filming of different types of video content.
- Managed and coordinated post-production video editing, motion graphics design and quality assurance reviewing.
- Oversaw logistical aspects from pre-production to post-production.
- Facilitated development of scripts and storyboards.
- Liaised between departments to create and execute elements for e-learning and live action.
- Developed project budgets and managed production costs.
- Sourced, vetted and managed freelancers needed on set.
Art Assistant
Weiyu Films Pte Ltd
07.2020 - 11.2020
- Creation of different sets according to the period, theme and scene as described in the script.
- Met with the Art Director to recce, source and purchase the props needed
- Contributed to the creative process through ideas and inspiration.
- Prepared breakdowns incorporating props for the construction of sets
- Fostered a highly communicative, collaborative team culture on visual product projects
- Worked flexible hours across night, weekend and holiday shifts.
Art Assistant / Video Production Assistant
Storybots Asia
01.2020 - 02.2020
- Met aesthetic and technical criteria to complement the period, theme and scene as described in the script.
- Met with the Art Director to recce, source and purchase the props needed
- Contributed to the creative process through ideas and inspiration.
- Prepared breakdowns incorporating props for the construction of sets
- Fostered a highly communicative, collaborative team culture on visual product projects.
- Interfaced with art director, production manager and producer
- Anticipated setting up issues and proved to be proactive in developing effective solutions.
- Worked flexible hours across night, weekend and holiday shifts.
- Managed production welfare on drama set
Video Production Intern
Studio Ikigai Pte Ltd
09.2019 - 01.2020
- Assisted on a professional drama set as a 2nd Assistant Director including slating and logging
- Developed production schedules and managed production welfare for all drama sets.
- Oversee and filmed talent casting videos including the creation of casting decks for the director's review
- Participated in meetings with producers and production crew to keep up with creative vision.
- Distributed schedules and scripts to cast, crew and other associated parties.
- Transcription for English TV series
- Researched and pitched ideas for shows and dramas under Mediacorp
Assistant Producer Intern
Mediamorphosis TV & Video Production
11.2018 - 02.2019
- Facilitated communications between production staff and other departments to synchronize work on set.
- Coordinated with producer and executive producer on program content, new ideas, and segments.
- Managing production on set to ensure a smooth flow of program
- Responsible for sourcing of sponsors and welfare for each episode
- Developed production plans and organized resources to achieve prompt delivery of projects.
- Presented production ideas and determined creative scenarios for production and delivery.
- Participated in meetings with crew to discuss production progress and to attain production objectives.
- Participated in meetings with producers and production crew to keep the program in step with creative vision.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Education
Diploma in Media Production & Design -
REPUBLIC POLYTECHNIC
05.2020
GCE O - Level -
EAST SPRING SECONDARY SCHOOL
10.2016
Skills
- Customer Interaction
- Client Rapport
- Public Speaking
- Problem solving
- Relationship building
- Networking abilities
- Adaptability
- Willing to Learn
- Critical Thinking
LANGUAGE PROFICIENCY
English - Native
Malay - Native
Korean - Conversational
References
GINA CHAN
Head of Production at fewStones Pte Ltd
+65 96515402
Timeline
Senior Relationship Manager
FewStones Pte Ltd
05.2023 - Current
Relationship Manager
FewStones Pte Ltd
10.2021 - 05.2023
Assistant Producer
Grid_Synergy Pte Ltd
12.2020 - 09.2021
Art Assistant
Weiyu Films Pte Ltd
07.2020 - 11.2020
Art Assistant / Video Production Assistant
Storybots Asia
01.2020 - 02.2020
Video Production Intern
Studio Ikigai Pte Ltd
09.2019 - 01.2020
Assistant Producer Intern
Mediamorphosis TV & Video Production
11.2018 - 02.2019
Diploma in Media Production & Design -
REPUBLIC POLYTECHNIC
GCE O - Level -
EAST SPRING SECONDARY SCHOOL
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