HU TING KANG
Johor,01
Summary
Results-driven operations executive with over 10 years of progressive experience, advancing from Logistics Assistant to Senior Operations Executive. Expertise in driving operational efficiency, enhancing team performance, optimizing costs, and elevating customer satisfaction across regional markets. Proven ability to lead cross-functional teams and successfully implement projects in Singapore, Malaysia, and Vietnam. Committed to fostering a culture of continuous improvement and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Senior Operations Executive
Synagie Pte Ltd Singapore
2017 - Current
- Manage operational KPIs including productivity, accuracy, service level adherence, and cost optimization
- Oversee customer relationships, ensuring service satisfaction and timely issue resolution
- Drive warehouse setup projects in Malaysia and Vietnam, including SOP development, staffing, and go-live support
- Manage physical, system migration and UAT, coordinating cross-functional teams to validate workflows
- Act as escalation point for operational, cost, and people-related matters
- Coach and develop team leads and operational staff to maintain high performance
Key Achievements
- Successfully setup warehouses in Malaysia and Vietnam end-to-end from planning to go-live
- Delivered significant cost savings through process improvements, vendor negotiations, and operational optimization
- Managed key customers, improving satisfaction and reducing escalations
- Streamlined workflows and implemented system migration, ensuring operational readiness and minimal disruption
- Maintained consistent KPI achievement for teams under indirect supervision
Warehouse Assistant
Wyeth Nutritionals (Singapore) Pte Ltd
11.2014 - 04.2016
- Assisted warehouse operations, inventory management, SAP data entry
Logistics Admin
Taiko Metals Enterprise Sdn Bhd Malaysia
02.2012 - 08.2014
- Managed imported/exported stock, coordinated buyer/supplier contracts
Sales Person
HockHua Tonic Singapore
01.2011 - 01.2012
- Managed daily sales introduced Chinese medicinal materials to customers
Education
SEKOLAH MENENGAH MUNSHI ABDULLAH
Secondary School
MALAYSIASkills
- Process flows
- Workflow optimization
- Operational forecasting
- Report generation
- Operations analysis
- Resource allocation
Activities
Led and coordinated cross-functional initiatives for warehouse setup, system migration, and operational improvements, ensuring timely delivery and stakeholder alignment.
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Intermediate (B1)
Timeline
Warehouse Assistant
Wyeth Nutritionals (Singapore) Pte Ltd
11.2014 - 04.2016
Logistics Admin
Taiko Metals Enterprise Sdn Bhd Malaysia
02.2012 - 08.2014
Sales Person
HockHua Tonic Singapore
01.2011 - 01.2012
Senior Operations Executive
Synagie Pte Ltd Singapore
2017 - Current
SEKOLAH MENENGAH MUNSHI ABDULLAH
Secondary School