Summary
Dynamic and innovative Tech & Equipment Specialist with a strong background in Information Technology and hands-on experience with various technical tools and software. Highly motivated and detail-oriented professional with proven skills in troubleshooting, maintaining, and optimizing technical equipment. Demonstrated ability to work effectively in teams, solve complex technical issues, and communicate clearly. Committed to staying updated with the latest advancements in technology and equipment management.
Overview
3
3
years of professional experience
Work History
Technical Support Assistant
Golden TMH Telecom Co., Ltd.
06.2021 - 02.2023
- Assisted in diagnosing and resolving hardware and software issues.
- Supported the IT team in setting up and configuring computer systems and peripherals.
- Conducted regular maintenance checks and ensured all equipment was functioning optimally.
- Tracked and managed equipment inventory, ensuring availability and readiness for use.
Technical Support Intern
MM Dynamic Solutions
09.2019 - 03.2021
- Provided technical support to end-users, resolving hardware and software issues.
- Assisted in the setup and maintenance of office equipment and IT infrastructure.
- Managed inventory of technical equipment and ensured timely repairs and updates.
- Collaborated with the IT team to implement new technologies and improve existing systems.
Education
Bachelor of Information Technology - Information Technology
09.2024
- 5.42 GPA
- Certificate of Excellence in Best Design Presentation, SP- 53 2023
Bachelor of Mechanical Engineering - Mechanical Engineering
07.2022
High School Diploma -
03.2019
Skills
- Technical Support & Troubleshooting
- Equipment Maintenance & Optimization
- Inventory Management
- Network Configuration & Management
- Operating Systems (Windows, macOS, Linux)
- Team Collaboration & Communication
- Hardware: Installation, configuration, and maintenance of computers and peripherals
- Software: Proficient in HTML, CSS, PHP, MySQL, Java, Python, and Microsoft Office Suite
- Tools: Git & GitHub, WordPress, Joomla, Canva, Miro, Figma, R Studio, Weka
- Systems: Familiar with network configuration and management
Hobbies
- Participating in IT research workshops and events
- Exploring new technology trends and tools
- Building and experimenting with custom PC setups
- Attending tech meetups and conferences
Languages
Burmese
English
Chinese (Mandarin)
Timeline
Technical Support Assistant - Golden TMH Telecom Co., Ltd.
06.2021 - 02.2023
Technical Support Intern - MM Dynamic Solutions
09.2019 - 03.2021
James Cook University Singapore - Bachelor of Information Technology, Information Technology
Government Technical Institute GTI (Insein) - Bachelor of Mechanical Engineering, Mechanical Engineering
Practicing High School (T.T.C) - High School Diploma,
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