Htun Naing Oo
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Casino Croupier
Resort World Sentosa
08.2022 - Current
- Enhanced customer experience by providing exceptional service during table games and maintaining a friendly atmosphere.
- Increased efficiency by accurately managing bets, distributing winnings, and collecting losses within the allotted time frame.
- Maintained game integrity through vigilant observation of players and adherence to gaming regulations and procedures.
- Assisted in staff training for improved guest interactions and knowledge of casino policies.
- Ensured accurate record keeping by meticulously tracking all buy-ins, wins, losses, and other relevant transactions.
Front Desk Guest Service Agent
Jasmine Taunggyi Hotel
11.2021 - 07.2022
- Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Maintained a clean and welcoming front desk area to create a positive first impression for guests.
- Collaborated with housekeeping staff to ensure timely room availability and optimal guest experience.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Gym Trainer
Jasmine Palace Hotel
11.2015 - 10.2021
- Improved client fitness levels by developing personalized workout plans tailored to individual needs and goals.
- Enhanced gym member satisfaction with consistent, reliable support and assistance during their workouts.
- Reduced injury risk for clients by teaching proper exercise techniques and safety guidelines.
- Boosted overall gym cleanliness and organization by maintaining equipment and ensuring safe workout conditions.
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Evaluated members' fitness levels and health conditions to build exercise programs.
Office Administrator
Tharkinwe Buddha Gaya Travels & Tours
10.2012 - 12.2014
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor of Arts - Geography
East Yangon University
Yangon, Myanmar10.2013
Skills
- Effective Multitasking
- Outstanding Interpersonal Skills
- Integrity and Honesty
- Positive attitude under pressure
- Good personal grooming
- Exceptional Customer Service
- Microsoft Office
- Data Management
Accomplishments
- Achieved Manhunt Myanmar 2013 Second Runner Up Award
- Achieved Mister International Myanmar 2014 Second Runner Up Award and Best In Body Fitness Award
Languages
Burmese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Chinese (Mandarin)
Beginner (A1)
Certification
- CPT - Certified Personal Trainer (CIFA)
- Master Functional Trainer (Functional Training Institute)
- Movement Restoration Coach (Functional Training Institute)
- The Ultimate-10 Body Transformation Strategies Course (Fitness Edutraining Asia)
- Barbell Pro With Science Of Strength Course (CIFA)
- Muscle By Kettlebell Course (CIFA)
Additional Information
REFERENCES
Mr Kaung San, Managing Director of Jasmine Hotel Group Myanmar
+95 940005200
Jasmine Palace Hotel, No. (341) Pyay Road, Sanchaung Township, Yangon, Myanmar
info@jasminepalacehotel.com
Mr. A Kannan
+65 90622921
Engineering Manager National Environment Agency, Singapore
kannaaangamuthu@gmail.com
Timeline
Casino Croupier
Resort World Sentosa
08.2022 - Current
Front Desk Guest Service Agent
Jasmine Taunggyi Hotel
11.2021 - 07.2022
Gym Trainer
Jasmine Palace Hotel
11.2015 - 10.2021
Office Administrator
Tharkinwe Buddha Gaya Travels & Tours
10.2012 - 12.2014
Bachelor of Arts - Geography
East Yangon University
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