HTET HTET LWIN

China Town Sector 5 Property Management*
- **Properties Managed:** 63 Pagoda, 227 South Bridge, Ann Siang, 28 & 30 Smith, 29 Boon Tat Street, Temple branches
- Check-In/Check-Out: Facilitated guest check-ins and check-outs, provided guidance on using digital keys, navigating our hotel app, and explained available facilities and contact methods.
- Conducted post-checkout inspections and room checks.
- Assisted with guest inquiries and fulfilled special requests.
- Reported maintenance needs and coordinated schedules with technicians.
-Participated in review meetings, reported guest feedback, and discussed past situations.
- Monitored and recorded daily stock levels, ensuring accuracy in inventory tracking.
-Worked closely with housekeeping and maintenance teams to ensure guest satisfaction and property upkeep.
-Addressed and resolved guest complaints promptly, ensuring a positive experience and maintaining hotel standards.
- Assisted in handling unexpected situations, such as maintenance emergencies or guest complaints, ensuring swift and effective resolution.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Answered customer questions about hours, seating, and menu information.
• Opened and closed seating sections according to volume of guests.
• Advised customers about special offerings and menu items to help drive sales.
• Assisted customers with delivering orders, carrying additional trays and helping dish out items.

• Collaborate with project managers and team members to assist in project planning
• Contribute to the development of project proposals, ensuring they align with client requirements and organizational goals
• Prepare quotations for project proposals, ensuring accurate cost estimates
• Conduct site inspections and assessments to evaluate potential event venues and locations
• Collaborate with the team and clients to choose suitable venues that meet project requirements
• Manage hotel bookings, venue reservations, and transportation
• Participate in brainstorming sessions to develop creative and engaging team-building activities
• Coordinate the arrangement of local guides and transportation services as needed for project activities

• Handle correspondence, phone calls, emails, and other forms of communication
• Manage office supplies, inventory, and equipment maintenance
• Maintain and update company documents filing systems, both electronic and paper
• Monitor and replenish office supplies
• Arrange for maintenance and repair of office equipment when necessary
• Make travel arrangements for employees, including booking flights, accommodations, and transportation
• Maintain records and databases, including employee information, inventory, and office expenses
• Provide general administrative support to staff and management
• Record and report daily attendance, late and leave
• Manage monthly Tax, SSB and PIT payment
• General assist to General Manager

• Greet and assist patients and visitors as they arrive at the diagnostic center
• Verify and collect necessary patient information and identification for recordkeeping
• Assist patients in scheduling appointments and explaining the diagnostic procedures
• Confirm appointments and provide reminders to patients as needed
• Accurately calculate and collect fees for diagnostic services
• Issue receipts, invoices, and bills for patients and insurance purposes
• Process payments through cash, credit/debit cards, and other accepted methods
• Maintain electronic and paper records of patient visits, billing, and payments
• Ensure patient records are organized and up-to-date
• Maintain the cash register, including opening and closing procedures
• Reconcile cash and card transactions at the end of each shift, ensuring accuracy
• Prepare daily financial reports, including cash balances and transaction summaries
• Submit reports to the relevant departments or management