HSUEN SZE PANG
Overview
17
17
years of professional experience
Work History
Salesperson
Sin Yap Trading
Malaysia
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Salesperson
Vad And Vid Shoe (Genting)
Malaysia
- Improved customer service and telecommunication skills to build lasting relationships.
- Implemented effective sales strategies to maximize revenue generation.
Bar Waiter
Qian Gui KTV
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Operator
BD
03.2011 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Operator
Panduit
11.2009 - 02.2011
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Operator
Seagate
08.2009 - 11.2009
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Production Operator
Celestica
05.2008 - 12.2008
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
Salesperson
HOJB Crystals For Living
Malaysia
01.2007 - 03.2008
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
SPM
SEKOLAH MENENGAH KEBANGSAAN MENTAKAB
MALAYSIASkills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Negotiation
- Product description
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
English
Intermediate (B1)
Timeline
Operator
BD
03.2011 - Current
Operator
Panduit
11.2009 - 02.2011
Operator
Seagate
08.2009 - 11.2009
Production Operator
Celestica
05.2008 - 12.2008
Salesperson
HOJB Crystals For Living
01.2007 - 03.2008
Salesperson
Sin Yap Trading
Salesperson
Vad And Vid Shoe (Genting)
Bar Waiter
Qian Gui KTV
SPM
SEKOLAH MENENGAH KEBANGSAAN MENTAKAB