Customer Service Officer
People's Association
04.2023 - 06.2023
- Assisted residents by responding to calls, addressing concerns, and providing front counter support with strong communication skills.
- Contributed to Community Centre (CC) events by coordinating logistics, managing guest lists, and assisting the Member of Parliament.
- Designed event tickets, ensuring a professional and engaging presentation.
- Demonstrated crisis management and problem-solving skills by resolving on-site issues.