TSUN SING NG
Puchong, Selangor,Malaysia
Summary
Accomplished professional with expertise in partner relationship management and vendor partnerships. Demonstrates strong leadership skills and excels in customer service and care. Proficient in business analysis, technical problem-solving, and Excel, with a proven track record of enhancing operational efficiency.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Assistant manager - Channel Partner
NTT DATA CARDPAY SDN. BHD.
Kuala Lumpur, Malaysia
07.2019 - Current
- Established reliable relationships with banks, merchants, and technology partners in Malaysia payments ecosystem.
- Conducted monthly TPV monitoring to ensure compliance with regulatory standards.
- Recognized for disciplined project execution and hands-on partner performance tracking.
- Facilitated effective communications to promote collaboration during high-pressure situations.
- Evaluated partner needs and market dynamics through strategic analysis.
- Proposed innovative solutions that unlocked new business opportunities.
- Enhanced partner growth through decisive actions and thorough evaluations.
- Strengthened trust with proactive engagement and consistent delivery of commitments.
Education
Diploma of Higher Education - Professional Hairdressing & Styling
A Cut Above
Malaysia 01.2009 - 12.2009
Skills
- Partner relationship management
- Vendor partnerships
- Customer service and care
- Leadership skills
- Excel proficiency
- Technical problem-solving
- Business analysis
Languages
English
Upper intermediate
Chinese (Mandarin)
Fluent
Malay
Upper intermediate
Chinese (Cantonese)
Fluent
Affiliations
- Sing
- Gym
Timeline
Assistant manager - Channel Partner
NTT DATA CARDPAY SDN. BHD.
07.2019 - Current
Diploma of Higher Education - Professional Hairdressing & Styling
A Cut Above
01.2009 - 12.2009