Hon Kok Khong (Derrick)
Kuala Lumpur
Summary
10 years experience in medical industry - 4 and half years in medical device disposable, and 5 and half years in pharmaceutical business. Strong believer in teamwork and plan ahead.
"If you want to go fast, go alone. If you want to go far, go together"
"If you don't plan, you are planning to fail"
Overview
10
10
years of professional experience
Work History
Sales Manager
Pharma Ace (M) Sdn Bhd
07.2020 - 06.2024
- Joined in July 2020 as Product Specialist in medical channel. Promoted to Sales Manager in October 2020
- Product Portfolio - BioGaia probiotic & Aerochamber Flow Vu.
- Oversees both medical and pharmacy sales team until December 2022, I was fully in charge in medical team(hospitals, paediatric clinics, and general practitioners)
- Report directly to both managing director and business unit manager on sales forecasts on a weekly basis
- Currently overseeing 5 medical representatives under my direct supervision
- Before 2022, managed sales team daily sales operation on company focus product - BioGaia probiotic, generating 9.1 million in 2022 for ethical, OTC and online sales
- Proactively conduct weekly sales meeting with pharmacy team (Monday 9am) and medical team (Tuesday 9am) & meetings with marketing department to explore opportunity on brand recognition and increasing noise level in multiple channels
- Successfully increased yearly sales by developing multiple channels (presence in social media, confinement centres, baby shop, online retail stores) to reach out more end consumers
- Accomplishment: BioGaia overall portfolio - 4.9 million in 2020 vs 6.5 million in 2021 (32% YoY) vs 8.2 million in 2022 (24% YoY)
- BioGaia Medical channel - 2.4 million in 2022 vs 2.7 million in 2023 (12.5% YoY) vs 3.2 million in 2024 (18.5% YoY)
Product Specialist
Boston Scientific (M) Sdn Bhd
07.2018 - 03.2020
- Product Specialist from July 2018 and was retrenched on March 2020 due to Covid year.
- Selling disposable medical devices which deal with consultant urologists, operation theatre sisters & nurses)
- Join in operation theatre cases to ensure proper product handling and good customer experience
- Areas covered includes central, southern and east coast government and private hospitals
- Conduct CME on quarterly basis to promote key focus product, and to ensure customers are equipped with latest product knowledge
- Manage consignment items on daily basis and to replenish stocks on time, reconciliation of missing or unbilled consignment items on monthly basis
- Awards: 3 consecutive quarter sales target achievements
- Early Bird achiever in October 2019 with RM1.34 million sales target given
- Best individual hospitals and product growth.
Senior Product Specialist
Medic Pro Supplies, Kuala Lumpur
05.2015 - 06.2018
- Product Specialist from May 2015 – 2017 and awarded with Senior Product Specialist title on July 2017
- Left Medic Pro Supplies in June 2018
- Handling customers related to upper and lower endoscopy (Doctors, sisters, and staff nurses)
- Constantly be prepared for procedural calls by customers in both private and government hospitals
- Provides service and joint call-in procedures with doctors and nurses
- To educate and conduct product demonstration to customers on daily basis to ensure proper technique and quality procedural outcome
- Conduct CME monthly on product updates
- To attend and to explain to patients and relatives during and post procedures
- Attending to customers’ complaints and providing sales quotation in private sectors.
Product Specialist
Quanstar Biotech Sdn Bhd, Kuala Lumpur
01.2014 - 04.2015
- Product Specialist from January 2014 until April 2015
- Selling supplement based item Total Fiber for gut health(dealing with all specialists including General Surgeon, Gastroenterologist, General Physician, O&G, medical officers and all subspecialities of physician)
- Esberitox for immune health (Paediatrician, General Physician, immunologist and medical officers)
- Proactively service existing users and identify potential customers
- Continuously establish and maintain rapport with doctors through conferences and Continuing Medical Education
- Able to penetrate through competitive market and listed company product into 8 new hospitals with 12 products listing in total in one year time frame.
Education
Advanced Diploma & Bachelor Degree - Chemistry and Biology
Tunku Abdul Rahman University College (TARUC)
07.2012
Diploma in Science - Chemistry and Biology
Tunku Abdul Rahman University College (TARUC)
07.2010
Skills
- Sales Planning
- Customer Engagement
- Lead Generation
- Product Training
- Territory Management
- Key Account Management
- Product Launches
- Time Management
- Pricing strategy
- Decision-Making
- Market Analysis
- Product Demonstrations
- Business Analysis
- Product Lifecycle Management
- Relationship Building
- Product Knowledge
- Sales Presentations
- Positive and upbeat
- Client Relationship Management
Personal Particulars
33 years old male Malaysian
Married with one 4 years old daughter.
Activities
- Basketball Society, SMK Sri Permata, Secretary, 2007, Organized several intra-school tournaments and annual general meetings for member and assisting in collecting funds., Awarded Runner-up in MSSD Basketball Tournament, 2008.
- Scouting, Vice secretary, 2007, Actively participate in state events and activities which involve social, survival, leadership, and critical thinking skills.
Hobbies and Interests
- Photography
- Sports (basketball/badminton/swimming/gym)
- Travelling
- Reading self-improvement books
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)
References
References will be furnished upon request.
Currentpackage
Basic salary RM6,600
Car Allowance RM1,500 (reimbursed by claim)
Commission(Monthly): RM3,500 - RM4,500
Timeline
Sales Manager
Pharma Ace (M) Sdn Bhd
07.2020 - 06.2024
Product Specialist
Boston Scientific (M) Sdn Bhd
07.2018 - 03.2020
Senior Product Specialist
Medic Pro Supplies, Kuala Lumpur
05.2015 - 06.2018
Product Specialist
Quanstar Biotech Sdn Bhd, Kuala Lumpur
01.2014 - 04.2015
Advanced Diploma & Bachelor Degree - Chemistry and Biology
Tunku Abdul Rahman University College (TARUC)
Diploma in Science - Chemistry and Biology
Tunku Abdul Rahman University College (TARUC)
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