Chanatda Pumsawai
Summary
Productive Seller possessing superior customer service mindset 5 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.
Overview
5
5
years of professional experience
Work History
Fashion Store Owner
personal business
08.2015 - 02.2019
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Online Saller
personal business
03.2019 - 12.2020
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information on website.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Education
Bachelor of Arts - Tourism And Hotel
Sisaket Rajabhat University
Thailand07.2019
Skills
- Customer Needs Assessments
- Service mind
- Friendly
- Willing to learn
- Store Appearance
- Issue Resolution
- Negotiation
- Store Support
Languages
Thai
Bilingual or Proficient (C2)
English
Intermediate (B1)
reading
I am willing to learn. I like to read book to learn new thing.
Timeline
Online Saller
personal business
03.2019 - 12.2020
Fashion Store Owner
personal business
08.2015 - 02.2019
Bachelor of Arts - Tourism And Hotel
Sisaket Rajabhat University
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