Hong Ming Tee

• Recruiting, training and supervising staff
• Managing budgets
• Maintaining statistical and financial records
• Planning and problem solving
• Promoting and marketing business
  ensuring compliance with health and safety legislation and licensing laws *serving customers
• Placing orders
• Stock-taking and re-stocking
• Marketing products
• Making improvements to running of business
  setting targets and maximising profitability.

• Maintain work area by cleaning and sanitizing constantly
• Performs preparatory work such as cutting meat, skewering meat, mixing sauces others
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
• Make sure that food items are appropriately thawed before using
• Manage inventory of food supplies

• Greeting and welcoming customers to the tour.
• Greet visitors as soon as they get on board the bus, and show people to their seats if necessary
• Leads tourists on inbound tours to places of interest, and shares information about the history and heritage

Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.

• Planning itineraries in accordance with weather forecasts and the length of each tour.
• Directing customers to other, non-competing services that might be of interest to them.
• Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
  Maintain a positive, friendly demeanor at all times

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
• Taking beverage orders and serving them to guests on a timely manner
• Always respond to guest requests in a timely, friendly and efficient manner.
• Some knowledge of wine selection, wine service and Beer service.

• Help the chef prepare the ingredients
• Keep the kitchen hygienic at all times

• Strong communication and interpersonal skills
• Proven ability to build customer relationships
• Knowledgeable about laptops and related accessories
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite and other computer applications
• Familiarity with customer service best practices