Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hongling Yang

Singapore

Summary

Results-driven Data Scientist with over 8 years of experience delivering end-to-end data solutions and strategies for stakeholders in Sales Operation Department and Finance Department. Proven expertise in building and enhancing machine learning models and algorithms for various tasks, including classification, regression, and clustering. Proficient in extracting valuable business insights from data to address real-world challenges.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Data Scientist

Cisco Systems (USA) Pte Ltd
11.2019 - Current
  • Project: Funnel Review and Pipeline Health
  • Led the development and implementation of a comprehensive Funnel Review and Pipeline Health monitoring system.
  • Implemented real-time alerts and action triggers to proactively identify bottlenecks and opportunities in the sales process, leading to more efficient sales operations.
  • Project: Quarter Exit Prediction
  • Designed and implemented a sophisticated Quarter Exit Prediction system to forecast product bookings of the current and next quarter.
  • Addressed the challenge of bumpy conversion rates by applying outlier detection techniques and implementing polynomial regression to smooth the conversion rate trends.
  • Project: Quarterly Scorecard
  • Created a robust Quarterly Scorecard system to recognize and reward high-performing Account Managers.
  • Project: Data Accuracy Validation Automation
  • Implemented an automated process for validating data accuracy from diverse sources, including HANA and FINBI reports.
  • Developed solutions for addressing data discrepancies, fostering a culture of data integrity and reliability.

Data Scientist

Creadits Co., Ltd.
08.2016 - 10.2019
  • Built a recommendation system for optimizing designers' tasks assignment workflow and reducing working redundancy
  • Coordinating cross-functional product team in model implementation
  • Design new KPI (COR: creative optimize rate) in the market to optimize ads performance in real-time
  • Perform statistical analysis to quantify the effects of AI models on various metrics using historical data and AB testing
  • Conceptualized and develop dashboards using Data Studio and Tableau to integrate into platform.

Data Analyst

Ksubaka
05.2015 - 07.2016
  • Improve the company's analysis platform and lead data analysis projects, including data extraction, data analytics, business case studies and campaign execution
  • Perform clustering analysis and cohort analysis to identify walking path and purchase intension of consumers in the supermarket, and develop specialized campaign strategies to target them
  • Design data visualization platform for internal / external use (account and operations teams / clients and partners).

Data Analyst Intern

Union Pay International SEA Co., Ltd.
08.2014 - 04.2015
  • Discover customer purchase behaviors from cardholder spending data, apply customer segmentation using clustering analysis, and optimize campaign performance
  • By extracting key features from churn customers, find insights to improve customer retention rate
  • Perform ETL for company big data platform, support timely visibility of business information at the Management Level and Operational Level.

Software Support Team Leader

Soek Information System Co., Ltd.
02.2011 - 12.2013
  • Lead support team in analyzing problem scenarios and design troubleshooting scripts & dashboards to monitor the systems
  • Support other stakeholders on server maintaining and upgrades.

Education

M.S in Knowledge Engineering (Intelligent Systems) -

National University of Singapore (NUS)
Singapore, Unknown
07.2015

B.S in Computer Science -

Nanjing University of Information Science & Technology
Nanjing, Unknown
07.2011

Skills

  • Data Science & Analytics: Extensive experience in the Data Science field with a track record of successfully implementing data-driven solutions
  • Machine Learning: Demonstrated ability to develop and improve machine learning models, ensuring optimal performance and accuracy
  • Programming Languages: Proficient in Python, R, SQL, and Splunk search language
  • Visualization Tools: Skilled in using Tableau, Data Studio, and Splunk for creating compelling visualizations that facilitate data-driven decision-making
  • Cross-functional Collaboration: Adept at collaborating with cross-functional teams, providing data-driven insights, and aligning data strategies with business objectives
  • Strategic Thinker: Ability to deliver comprehensive data strategies that meet the specific needs of stakeholders in Sales Operations and Finance

Certification

  • Udemy: Machine Learning A-Z: Hands-on Python & R in Data Science, 10/01/17
  • Coursera Verified Certification: Getting and Cleaning Data, 03/01/15
  • Information Technology Infrastructure Library (ITIL) Foundation V3, 07/01/13

Timeline

Senior Data Scientist

Cisco Systems (USA) Pte Ltd
11.2019 - Current

Data Scientist

Creadits Co., Ltd.
08.2016 - 10.2019

Data Analyst

Ksubaka
05.2015 - 07.2016

Data Analyst Intern

Union Pay International SEA Co., Ltd.
08.2014 - 04.2015

Software Support Team Leader

Soek Information System Co., Ltd.
02.2011 - 12.2013

M.S in Knowledge Engineering (Intelligent Systems) -

National University of Singapore (NUS)

B.S in Computer Science -

Nanjing University of Information Science & Technology
Hongling Yang