Hong Yam
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
44
44
years of professional experience
Work History
Business Development Manager
Schneider Electric
06.1989 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Technology evangelist to create awareness and generate new business leads.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Built relationships with customers and community to establish long-term business growth.
- Continuously learn and update with the latest technological trends to build expertise
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of products.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Collaborated cross-functionally with headquarters, regional and other teams to develop market relevant offers.
- Communicated product quality and market comparisons by creating sales presentations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Electronics Technician
General Electric
12.1982 - 05.1989
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Assembled, tested and maintained components and systems for high-performing electronics.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
- Attended training committees that wrote training modules for equipment operation and testing.
- Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Responded quickly to emergency calls, limiting electrical risk and equipment downtime.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
- Led preventative maintenance and inspections to limit electrical issues.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Managed reactive repairs and emergency maintenance for varied electronic devices.
- Diagnosed and repaired complex faults within target timeframes.
Cadet Pilot
Republic Of Singapore Airforce
02.1981 - 10.1982
- Completed Basic Military Training
- Completed Aviation School for Pilot Training
- Completed Basic Flying Course
- Proceeded to Advanced Flying Course
Senior Technician
Motorola Semiconductor
10.1979 - 01.1981
- Completed preventive maintenance on set schedules.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Installed new systems and parts with efficient approach.
- Diagnosed problems with production machines by applying technical knowledge and troubleshooting skills.
- Performed evaluations of equipment performance to optimize productivity.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired components, systems and machines to control costs.
Education
BBA - Business Administration
RMIT University, Australia
Austalia10.1998
Diploma In Management Studies - Business Management
Singapore Institute of Management
Singapore07.1996
Diploma In Electronics & Telecommunications - Electrical, Electronics And Communications Engineering
Singapore Polytechnic
Singapore06.1989
Skills
- Customer Service
- Client Consultations
- Relationship Development
- Product Demonstrations
- Relationship Building
- Salesforce Management
- Lead Generation
- Prospecting
- Business Development
- Sales Presentations
- Team Building
- Project Management
- Client Relationship Building
- Business Development and Planning
- Account Management
- Mentoring and Coaching
- Business Administration
- Cross-Functional Collaboration
- Relationship Building and Rapport
- Team Collaboration
- Market Trend Analysis
- Negotiations
- Team Leadership
- Product and Service Sales
- Staff Management
- Training and Mentoring
- Issue Resolution
- Goals and Performance
- Market Understanding
- Market Research
Accomplishments
As Service Manager - Asean, established MGE PowerServices as market leader.
Consistently achieved topline revenue and bottom line profitability as Asean Service Manager.
Achieved the first multimillion dollar worth USD 14M UPS deal whilst in charge of Sunpower account.
Consistently achieve Performer ranking as Business Development Manager.
Successfully developed and launched an Asian centric VRLA Battery solution offer working with 3rd party vendor.
Timeline
Business Development Manager
Schneider Electric
06.1989 - Current
Senior Electronics Technician
General Electric
12.1982 - 05.1989
Cadet Pilot
Republic Of Singapore Airforce
02.1981 - 10.1982
Senior Technician
Motorola Semiconductor
10.1979 - 01.1981
BBA - Business Administration
RMIT University, Australia
Diploma In Management Studies - Business Management
Singapore Institute of Management
Diploma In Electronics & Telecommunications - Electrical, Electronics And Communications Engineering
Singapore Polytechnic
Similar Profiles
Süleyman KEYKUBATSüleyman KEYKUBAT
R&D Mold and Project Executive at GÜNSAN ELECTRIC (SCHNEIDER ELECTRIC)R&D Mold and Project Executive at GÜNSAN ELECTRIC (SCHNEIDER ELECTRIC)
Debasmita PalDebasmita Pal
Sr Data Analyst at Schneider ElectricSr Data Analyst at Schneider Electric
Chris HolmesChris Holmes
Technical sales representative at Schneider ElectricTechnical sales representative at Schneider Electric
Mihaela ChioveanuMihaela Chioveanu
Lead, HR Security and Compliance Analyst at Schneider Electric SpainLead, HR Security and Compliance Analyst at Schneider Electric Spain
Taheri KothariTaheri Kothari
Business Development /Business Development Manager /Category Sales Manager at Fakhruddin General Trading | Dubai, UAEBusiness Development /Business Development Manager /Category Sales Manager at Fakhruddin General Trading | Dubai, UAE