Sandrine Holden
Summary
Resourceful Manager with 25 years working experience in Africa and Asia, of which 15 in shipping/ logistics sector.
Managed senior P&L and commercial roles in emerging and developed countries - strong ability to drive business through economic and political crisis.
Hardworking and commercially driven with effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
28
28
years of professional experience
Work History
Country Manager
ISS GLOBAL FORWARDING SINGAPORE
08.2022 - Current
- Team of 15 people – Freight forwarding – Project cargo
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Achieved 180% growth in Ocean freight volume in the first semester 2023 compared to 2022.
Commercial Director
BOLLORE TRANSPORT & LOGISTICS GHANA
05.2021 - 04.2022
- Responsible for commercial development – Team of 9 people - Budget preparation- Trade lanes development
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Increased local market share by on-boarding new clients locally.
Commercial Manager
COMEXAS GHANA
03.2017 - 04.2021
- Responsible for commercial development of all logistic activities of Comexas Group in Ghana and Ivory Coast: shipping (UAL, IMS, Nile Dutch), customs clearance, warehousing, projects supervision.
- Built relationships with customers and community to establish long-term business growth.
- Increased market share 15% by improving responsiveness and timeliness to customer needs.
Business Development Director
MOVIS- GEODIS
04.2012 - 01.2017
- Freight forwarding services, Shipping agency , Transportation (own fleet of trucks), Warehousing, Transit Cargo to land locked countries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Finalised and managed a 3 years project handling whole logistic supply of over 1500 TEUs and 10,000T airfreight for a multinational construction company
General Manager
AOLS Ghana Ltd
01.2011 - 01.2012
- Customs brokerage, freight forwarding company
- 15 employees.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Refund Manager
MSC, Mediterranean Shipping Company
10.2009 - 12.2010
- Responsible of Refund Department, managing 7 employees.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Documented and communicated timely claims information while supporting accurate outcomes.
Deputy Commercial Counsellor
French Embassy
01.1999 - 01.2007
- Compiling economic and financial information.
- Tracking developments sub-regional level (e.g ECOWAS, OHADA, regional integration) and international level (e.g WTO).
- ISO 9001 successfully certified in July 2002
Managing Director
Skippy’s Seafood Company
01.1995 - 01.1998
- Set up of a company exporting live lobsters to the European Market: legal incorporation, marketing in Europe, development of a lobster supply network, design and maintenance of a high quality lobster holding system conforming to European Union standards.
Education
Master of Science - Oceanography
University of East Anglia
UK1993
Maîtrise - Oceanography
University of Aix Marseille II
France1992
Skills
- Market Development in emerging countries
- Verbal and Written Communication
- Lead Generation
- Staff Management
- Team Leadership
- Sales Team Development
- Profit Target Achievement
- Profit Growth Strategies
- Sales Expertise
- Cultural Diversity
Affiliations
- CCEF - French Trade Advisor Group, Ghana section -2015-2018
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Country Manager
ISS GLOBAL FORWARDING SINGAPORE
08.2022 - Current
Commercial Director
BOLLORE TRANSPORT & LOGISTICS GHANA
05.2021 - 04.2022
Commercial Manager
COMEXAS GHANA
03.2017 - 04.2021
Business Development Director
MOVIS- GEODIS
04.2012 - 01.2017
General Manager
AOLS Ghana Ltd
01.2011 - 01.2012
Refund Manager
MSC, Mediterranean Shipping Company
10.2009 - 12.2010
Deputy Commercial Counsellor
French Embassy
01.1999 - 01.2007
Managing Director
Skippy’s Seafood Company
01.1995 - 01.1998
Master of Science - Oceanography
University of East Anglia
Maîtrise - Oceanography
University of Aix Marseille II
Interests
Rugby / Travelling / Sailing / Tennis / Diving (BSAC Sport Diver)
Interests
Rugby / Travelling / Sailing / Tennis / Diving (BSAC Sport Diver)
Interests
Rugby / Travelling / Sailing / Tennis / Diving (BSAC Sport Diver)
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