Ting Hoe Ing (Lilian)
Junior Executive
Singapore
Summary
I am currently working as Junior Executive in KK Women's and Children's Hospital. One of my biggest strengths is my ability to manage time efficiently. I know that healthcare professionals are often required to multitask with tight deadlines, which is why I pride myself on being able to prioritize tasks and complete them promptly.
The following are my key skills:
- Excellent communication skills that result in positive interpersonal relationships
- In my capacity as a leader, I learn to apply new information quickly and accurately
- Keen sense of resourcefulness and strict discipline
- Possess an aptitude for identifying and resolving problems efficiently
I am confident I can add value to the organization through my highly developed skills and experience. In addition, my previous experience with KKH has taught me valuable communication, time-management and decision-making skills. I feel confident I can positively contribute to this healthcare organization.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
Junior Executive
KK Women’s and Children’s Hospital
10.2014 - Current
- Provides confidential secretarial and administrative support to the Department of Paediatrics
- Serves as a primary point of direct administrative support to the doctors (A group of 60+ registrars)
- Performs all facets of the administrative support for the doctors posted to the department/services, including orientation programme; teaching and training; dissemination of important departmental / Hospital / Singhealth and MOHH information; reminders of important activities, lectures, meetings, conferences; appraisal; issuance of call room card; monthly roster; HR and any other issues
- Organizes and facilitates meetings, conferences, and other special events, as required
- Oversees and performs a range of diverse administrative support to the Department
- Tracking of the doctors’ accreditations and learning from time to time
- Performs quarterly audit check on division website and e-directory to ensure accurate reflection of staff movement in the department
- Actively involves in division-wide and hospital-wide programmes / initiatives
- Establishes, updates, and maintains all files, inventories, and records in the Department of Paediatrics
- Provides guidance to new clerical staff that joined the department as appropriate
- Medical report formatting and submission for HOD/CMB’s endorsement
Administrative Executive
TransZ Coffee Pte Ltd
12.2011 - 09.2014
- Handle incoming & outgoing mail & call
- Scheduling for machine installation and retrieval
- Arrange appointment
- Oversees and assign work to the rest of the administrators
- Coordinate & process invoice (MYOB), DO for executing customer’s order
- Arrange delivery schedule
- Communicate and provide necessary information to customers and Sales Personal eg
- Orders & delivery status/issues
- Preparing quotation
- Account receivable (follow up outstanding payment)
- Handle & update data entries and filling
- Maintains office stationaries inventory
- Inventory control/management
- Handling shipment (import & export)
Admin cum Customer Service Executive
Dreamweavers Pte Ltd
05.2010 - 11.2011
- Handle incoming & outgoing mail
- Answer incoming and outgoing phone call
- Arrange appointment
- Generate Invoice by using MYOB system
- Follow up on outstanding payment
- Prepare purchase order to supplier
- Liaise with Hotel Manager and the clients on their order
- Following up on clients job items
- Meeting with clients on their wedding cards, wedding gift discussion etc
- Arrange delivery schedule to the hotel weekly
- Assisting couples on their cards collection and enquiries
- Preparing quotation
- Update and maintain staff records in the system.
HR Assistant PC
Image, KUCHING
01.2009 - 05.2010
- Liaise with Finance to ensure sufficient fund is in the bank account for monthly payroll
- Process payroll using certain software
- Ensure timely and accurate submission of EPF(CPF) SOCSO Employee, annual leave claims etc
- Handle employee queries on all payroll related matters promptly
- Handle incoming & outgoing mail and phone call
- Arrange appointment
- Handle vendor claim-follow up and submit claim
- Prepare purchase order
- Monitor cashier
- Administrative director and Buyer
- Organize and train cashier
- Assigned job to cashier and admin assistant
- Handle celcom and streamyx stuff
- Prepare letters and other communication including confidential docs
- Handling petty cash
- Interview applicant/recruitment
- Prepare conference room and docs for meeting
- Handle salary, commission, incentive and meals for pc fair part timer
- Process work pass applications – work permit
- Leave administration
- Maintaining employee data file
- Manage and control stationery and other office supplies
- Data & filing management
- Prepare/apply travel doc, visa, international driving license for director
Co-worker/Admin SIB
Hosanna
12.2005 - 12.2008
- Programming
- Organize meeting/event
- Monitor cell group leader
- Prepared and create material
- Operator(handling phone call)
- Lead and organize an event
- Preaching/ Talk in seminar
- Teaching / Training
- Dancer Trainner
- Take care of visitor (accommodation and meals arrangement)
- Decorate the event venue
- Lead kids service, BM service (team leader)
- Lead praise and worship during service (team leader)
- Handle EPF & SOCSO Employee
- Counseling
- Filling, photocopying, scanning, etc
- Follow up
Administrator
Lam Soon Edible Oil Sdn Bhd
12.2001 - 12.2003
- Filling & Faxes
- Handle incoming & outgoing mail
- Manage calendar director
- Prepare purchase order
- Handle Daily ordering
- Courier docs to HQ (Kuching)
- Handle inventory report- weekly
- Prepare sales person commission report
- Billing/invoicing
- Handle EPF & SOCSO Employee
- Handle daily inventory report
- Bank-in (both cheque ,cash)
- Assist supervisor on all administrative matters
Education
SPM -
Sijil Pelajaran Malaysia, Sekolah Menengah Kerajaan Kapit
Quality Management System of ISO 9001 (Y2K - undefined
Diploma - Theology
Hosanna Bible College
01.2004 - 01.2005
Certificate in Philology - undefined
Hosanna Bible College
High School Diploma -
Kaplan Higher Education Institute
Singapore 04.2001 -
KK Women's And Children's Hospital
SingaporeWriting Proper Minutes
SingHealth Academy
Singapore 11.2015 - 11.2015
Blackboard Instructors Training 17 November 2016
SingHealth Academy
SingaporeSQ Service From The Heart 1 13 December 2017
KK Women's And Children's Hospital
SingaporeSkills
Skills and AbilitiesAssignment presentationFinal project presentationCounselingDrivingLanguage Spoken & writingEnglish, Malay, and MandarinInformation TechnologyPractical Data Processing-Elementary – First ClassWord Processing Techniques –Essential –First ClassMicrosoft Power PointMicrosoft ExcelMicrosoft WordUBS SystemMYOB SystemSAP SuccessFactor systemGood communication and interpersonal skills
Able to be independent with minimal supervision & in a team
Positive working attitudeHighly motivatedExcellent Organizational and people skills
Able to work in fast-paced environment with multitasking skills
Certification
Demonstrated Achievements/ECA
Timeline
Writing Proper Minutes
SingHealth Academy
11.2015 - 11.2015
Junior Executive
KK Women’s and Children’s Hospital
10.2014 - Current
Administrative Executive
TransZ Coffee Pte Ltd
12.2011 - 09.2014
Admin cum Customer Service Executive
Dreamweavers Pte Ltd
05.2010 - 11.2011
HR Assistant PC
Image, KUCHING
01.2009 - 05.2010
Co-worker/Admin SIB
Hosanna
12.2005 - 12.2008
Diploma - Theology
Hosanna Bible College
01.2004 - 01.2005
Administrator
Lam Soon Edible Oil Sdn Bhd
12.2001 - 12.2003
High School Diploma -
Kaplan Higher Education Institute
04.2001 -
SPM -
Sijil Pelajaran Malaysia, Sekolah Menengah Kerajaan Kapit
Quality Management System of ISO 9001 (Y2K - undefined
Certificate in Philology - undefined
Hosanna Bible College
KK Women's And Children's Hospital
Blackboard Instructors Training 17 November 2016
SingHealth Academy
SQ Service From The Heart 1 13 December 2017
KK Women's And Children's Hospital