HOCK HOW YU
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure job position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Accountant
Vgroup Holdings Pte Ltd
08.2021 - Current
- Prepare and submit the daily fund report for all entities to the boss.
- Prepare the report to show the status of term deposits.
- Prepare and analyze the cost report.
- Integrate all entities' P&L reports.
- Prepare and analyze the budget report.
- Conduct internal audits for all entities within the company.
- Audit the accounting equity report to ensure accuracy.
- Audit the finance balance report to ensure it tallies with the balance in the bank/PSP system.
- Increased efficiency by automating manual audit tasks and improving data accuracy.
- Establish the audit team in Malaysia.
- Interview and hire team members for the Malaysia team.
- Review the audit tasks completed by Malaysia team members.
- Assist Malaysia team members with problem-solving.
- Mentored junior staff members, cultivating their professional growth and enhancing overall team productivity.
- Manage funds.
- Log in to all bank/PSP accounts to check fund balances and download statements.
- Record all transactions (balance, deposits/withdrawals, expenses, transfers in/out, exchanges in/out) in the fund and balance reports.
- Perform a tripartite check of deposits/withdrawals made by customers (CRM system, bank statement, and MT4/MT5 system).
- Create company expense payments and obtain management approval.
- Verify customer details and process transactions (customer withdrawals) in Bank/PSP.
- Conduct bank reconciliation.
- Manage test transactions performed by the Ops team
Treasury
Wandr Pte Ltd (Pay2home Remittance Services Pte Ltd)
08.2016 - 08.2021
- Managed daily cash positioning, ensuring optimal liquidity for operational needs.
- Verify and offer coverage for large transactions.
- Stay updated with the latest financial news.
- Report currency flow trends to the Director.
- Manage currency exchanges with banks or agents.
- Prepare and send TT application forms to banks or agents.
- Ensure all deals and applications are completed before the cutoff time.
- Set and quote competitive rates for the business.
- Optimized foreign currency exposure management, minimizing volatility in financial results due to exchange rate fluctuations.
- Project daily currency funding needs.
- Oversee operation processes and provide support.
- Manage foreign exchange.
- Conduct Nostro reconciliation.
- Prepare the monthly FX profit report for finance.
- Prepare the cash flow monitoring report for the Director.
- Approve AML transactions.
- Monitored transactions and customer behavior to identify signs of fraud.
- Review ISTRs for escalation.
- Approve all currency transactions and batch uploads.
- Review operations process flow to ensure timely task completion.
- Perform dual verification for transaction completion.
- Ensure Ops Control Panels are attended to.
- Advise Ops on any operational changes.
- Update payment verifications.
- Notify retail and operations teams of public holidays for different countries.
- Assist with inquiries from retail, compliance, marketing, tech, finance, and management.
- Test new projects.
- Clear AML processes.
- Assist customers with transaction amendments, assistance, cancellations, and refunds.
- Respond to customer and retail inquiries.
- Process POD requests and customer inquiries.
- Prepare ISTR and STR as requested by Compliance.
- Follow up and investigate unprocessed, uncredited, or unreceived transactions.
- Review the Outstanding Transaction Report and follow up with the respective Distribution Alliance on outstanding transactions.
- Check the website/statement for rejections, deductions, and processed batches.
- Ensure all batches run correctly and reports are generated accurately.
- Ensure timely batch uploads and agent acknowledgment.
- Download SGD bank statements and update customer payments
Sales Executives
Cimb Bank Singapore
03.2014 - 08.2016
- Up-sell foreign exchange currencies and cross-sell banking products.
- Ensure all transactions comply with the bank’s guidelines and policies.
- Maintained up-to-date knowledge of currency, bank's guidelines and policies.
- Handling cash.
- Focus on achieving team sales targets, working in a sales environment, and fulfilling customer satisfaction standards.
- Assist current and potential customers with their banking needs.
- Address customer requests, inquiries, problems, and complaints.
- Develop and build long-term relationships with customers.
Operation Executive
Only world Group
07.2013 - 02.2014
- Overall responsibility for the operations and profitability of the outlet.
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Execute programs, activities, and explore opportunities to maximize sales volume.
- Develop and implement strategies to achieve sales targets.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Foster positive relationships with the landlord and tenants, gathering feedback to enhance services.
- Ensure staff discipline, proper grooming, and presence at their workplace at all times.
- Provide on-the-job training to new employees.
- Regularly check equipment to ensure they are in good working condition.
- Conduct daily spot checks to ensure all SOPs are followed.
- Assist and conduct month-end inventory with the costing department.
- Ensure adherence to cash handling procedures.
- Minimize wastages and spoilages in the café.
- Ensure the quality of food and beverages served meets standards.
- Collaborate closely with other units/departments in the organization.
- Maintain the safety of the premises at all times.
- Consistently report overall action plans, feedback, and suggestions on daily operations to employees.
- Ensure the outlet is clean and ready for business at all times.
- Maintain quality, service, and cleanliness levels in the outlet.
- Adhere to all company policies at all times.
- Assist in hiring, training, and developing staff.
- Monitor the outlet's stock control system.
- Safeguard company assets.
- Maintain accurate and timely documentation in the outlet.
- Conduct periodic evaluations of staff performance.
- Work closely with the marketing department to plan all activities for the outlet.
- Ensure all activities are executed, monitored, analyzed, and evaluated for further opportunities to maximize sales volume.
- Assist staff with career development advice.
- Establish employee goals and conduct performance reviews.
- Manage staff scheduling, including work assignments/rotations, employee training, breaks, overtime assignments, back-up for absent employees, and shift rotations.
- Complete human resource paperwork.
- Place orders using the ACCPAC system.
Education
MBA -
Northumbria University Newcastle, UK
United Kingdom04.2024
BBA - Banking And Finance
MULTIMEDIA UNIVERSITY MALACCA
Malaysia01.2013
Foundation in Management -
MULTIMEDIA UNIVERSITY MALACCA
Malaysia01.2010
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Power Query
- Xero
- Treasury Operation
- Wealth Management
- Multi-Tasking
- Treasury and Cash
- Cash Management
- FX Trading
- Foreign Exchange Management
- Foreign currency
- Currency Pair Knowledge
- Funding
- Management
- Bank Reconciliation
- Cash Flow analysis
- Cash Flow Management
- Team Leadership
Expected Salary
SGD 6300
Certification
- 2013, NEXUS TAC, ISO 22000:2005 FOOD SSAFETY MANAGEMENT SYSTEM Training Course
- 2013, NEXUS TAC, GOOD MANUFACTURING PRACTICES (GMP) Training Course
- 2012, CARE CERTIFICATION INTERNATIONAL, Internal Audit Of Integrated Management System (ISO 9001:2008 & ISO 14001:2004)
- 2010/2011, THE HSBC YOUNG ENTREPRENEUR AWARDS, CERTIFICATE OF MERIT, In recognition of your excellent performance in the HSBC Young Entrepreneur Awards 2010-11
Personal Information
- Age: 34 years old
- Ethnicity: Chinese
- Date of Birth: 05/04/1990
- Nationality: Singaporean
- Marital Status: Married
Languages
English
Advanced (C1)
Malay
Upper intermediate (B2)
Mandarin
Advanced (C1)
References
- Zhu Wenzhuo, Finance Manager of Vgroup Pte Ltd, 85887693
- Yani Roslan, Operation Manager of Wandr Pte Ltd, 96662601
- Miss Tan Poh Teng, Manager of BDC CIMB Singapore, 96182009
Timeline
Accountant
Vgroup Holdings Pte Ltd
08.2021 - Current
Treasury
Wandr Pte Ltd (Pay2home Remittance Services Pte Ltd)
08.2016 - 08.2021
Sales Executives
Cimb Bank Singapore
03.2014 - 08.2016
Operation Executive
Only world Group
07.2013 - 02.2014
MBA -
Northumbria University Newcastle, UK
BBA - Banking And Finance
MULTIMEDIA UNIVERSITY MALACCA
Foundation in Management -
MULTIMEDIA UNIVERSITY MALACCA
Similar Profiles
Lin Yanping (Libby)Lin Yanping (Libby)
Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)
LENNOX FERRISLENNOX FERRIS
Chief Security Officer at VGroup ConceptsChief Security Officer at VGroup Concepts
Samantha DeGeosoSamantha DeGeoso
Office Administrator/ Personal Assistant at VGROUPOffice Administrator/ Personal Assistant at VGROUP