HOCK GUAN GOH
Summary
A dynamic Operations Manager with a proven track record at Wheeler's Estate, I excel in driving operational efficiency and team leadership. My approach has significantly enhanced performance outcomes through strategic problem-solving and effective operations management, ensuring the seamless delivery of goods and services while fostering a culture of accountability and empowerment.
Overview
8
8
years of professional experience
Work History
Operations Manager
Wheeler's Estate
08.2016 - 11.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
SAINT MICHAEL INSTITUTION
MALAYSIA11-1989
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Planning and implementation
- Operational efficiency
Timeline
Operations Manager
Wheeler's Estate
08.2016 - 11.2024
High School Diploma -
SAINT MICHAEL INSTITUTION
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