Hoan My Ho
HCMC
Summary
Dynamic and results-oriented professional with a proven track record at SUGAR Vietnam, enhancing social media engagement through innovative content and design. Excelled in leadership at Beads Workshop, boosting revenue by 230%. Skilled in Adobe Creative Suite and adept at fostering teamwork. Passionate about driving success and exceeding expectations through analytical reasoning and creative solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Content & Design | PR Department
SUGAR Vietnam
09.2024 - Current
- Contributed to content creation and design for social media posts
- Assisted in planning and organizing educational programs for orphaned children
- Recruited and coordinated with volunteers to support initiatives
- Focused on educating orphaned children in shelters
- Arranged educational games and trips to support the mental well-being of children
- Maintained an organized workflow by setting deadlines and ensuring tasks are completed on time
Remote Designer
Design start-up company
10.2023 - Current
- Company Overview: Working in a culture of creativity and innovation
- Managed the redesign process on prominent e-commerce platforms like Etsy, Amazon, and Creative Fabrica
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users
- Managed multiple projects simultaneously while adhering to tight deadlines
- Researched industry trends in digital media, technology, and web design best practices
- Developed mockups or product samples using digital or manual design equipment
Personal Customer Service Internship - Retail Department
MB bank
10.2024 - 12.2024
- Assisted clients with account openings, credit card applications, and loan inquiries
- Discovered potential clients, prepared contact lists, and made compelling sales calls
- Conducted telesales to promote banking products, fostering strong customer relationships
- Resolved customer concerns promptly, ensuring satisfaction and policy compliance
- Handled transactions accurately and provided clear communication to enhance customer experience
- Maintained positive working relationship with fellow staff and management
Counter
Sukiya restaurant chain
07.2023 - 10.2023
- Working with the ability to multitask in a fast pace environment
- Advance in communication skills, customer service, problem-solving as well as adaptability
- Sorted products and materials into predetermined sequences for display, packing, shipping and storage
- Counted inventory items with high accuracy to ensure stock levels were maintained
Founder
Beads Workshop
07.2023 - 10.2023
- Establish a workshop
- Refined marketing strategies to better target audience
- Generated substantial revenue, amounting to 230% of the initial investment
- Provided leadership support during times of organizational change or uncertainty
- Analyzed consumer trends data to inform product offerings and services
Education
Business Administration - Marketing
International University
HCMC, Vietnam06-2026
Skills
- Microsoft Office
- Sales techniques
- Notetaking
- Social media marketing
- Content strategy development
- Keyword research
- Online research
- Video editing
- Adobe creative suite
- Social media
- Mobile content design
- Analytical reasoning
- Teamwork
- Communication
Certification
- Inbound Marketing - Hubspot Academic
- Social Media Marketing - Hubspot Academic
- Inbound BBA Program - Peregrine
Languages
- Vietnamese
- English
Personal Information
Nationality: Vietnamese
Timeline
Personal Customer Service Internship - Retail Department
MB bank
10.2024 - 12.2024
Content & Design | PR Department
SUGAR Vietnam
09.2024 - Current
Remote Designer
Design start-up company
10.2023 - Current
Counter
Sukiya restaurant chain
07.2023 - 10.2023
Founder
Beads Workshop
07.2023 - 10.2023
Business Administration - Marketing
International University
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