Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Summary

Experienced with site management, project coordination, and construction oversight. Utilizes technical problem-solving skills to ensure project safety and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waiter

Shangrila Hotel And Resort
11.2020 - 04.2025
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Intern

Newcon Builders
03.2024 - 08.2024
  • Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
  • Developed documents for projects.
  • Supported senior engineers in troubleshooting and resolving critical design issues, ensuring project milestones were met on time.
  • Enhanced safety protocols on site, leading to reduction in workplace accidents and promoting culture of safety.
  • Facilitated knowledge sharing sessions among interns, fostering collaborative and learning-focused environment.
  • Conducted thorough material testing to ensure project specifications were met, leading to consistently high-quality outputs.

Education

No Degree - Civil Engineering

Singapore Polytechnic
05-2025

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Scheduling and planning
  • Site inspection
  • Participated in materials testing
  • Surveying techniques
  • Civil engineering
  • Health and safety

Certification

  • Silver Award, Shangrila - April 2022
  • Silver Award, Shangrila - January 2023
  • bizSAFE Level 2 (Risk Management) Course

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Intermediate (B1)

Timeline

Intern

Newcon Builders
03.2024 - 08.2024

Waiter

Shangrila Hotel And Resort
11.2020 - 04.2025

No Degree - Civil Engineering

Singapore Polytechnic

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