Hlyan Kyaw Oo
Singapore
Summary
With over 15 years of experience in the telecom industry, I possess a strong engineering background that grants me a comprehensive understanding of telecommunications systems and technologies. My expertise encompasses various areas, including fiber optic design, implementation, and maintenance. Throughout my career, I have successfully contributed to diverse projects, ranging from Fiber to the Home (FTTH) initiatives to high-speed broadband service deployments and cable diversion projects for government development (e.g. LTA, HDB, PUB). Moreover, I have gained practical experience in splicing, testing, and troubleshooting for fiber-optic communications. Prioritizing continuous learning and professional growth, I have adeptly adapted to the fast-paced and ever-evolving telecom landscape. My key strength lies in effectively communicating complex ideas to both technical and non-technical stakeholders while fostering collaborative work environments.
Overview
16
16
years of professional experience
Work History
Engineer
SINGTEL
05.2023 - Current
- Responsible for monitoring and analyzing network alarms identifying and resolving faults in a timely manner for Fibre and copper network
- Worked closely with network operation center to implement preventive measures and improve fault detection processes
- Conducted root cause analysis for major network outages and developed action plans to prevent recurrence
- Participated in on-call rotations to provided 24/7 support for network emergencies
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Service Delivery Engineer
SPTEL
08.2018 - 04.2023
- Hands on and in-charge of implementation for active network including L1 network
- Perform on-site and off-site testing and commissioning for network implementation and service recovery
- Manage the network through Network Management Systems
- Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation
- Coordinated resources effectively across multiple projects while balancing competing priorities without compromising quality or timeliness of deliverables.
- Contributed to the expansion of the company''s offerings by identifying emerging trends in technology and suggesting innovative ways to incorporate them into existing services.
- Enhanced service delivery quality by streamlining processes and implementing best practices.
- Conducted root cause analysis of recurring issues, implementing long-term solutions to minimize future occurrences.
Associate Engineer
SINGTEL
01.2009 - 08.2018
- Carried out Fibre cables installation, testing, Splicing, troubleshooting for the Fibre to the Home Project (FTTH) at all commercial buildings
- Troubleshoot and resolve technical fault for the SingTel Mobile Project, G-PON technology E-Lite and E-volve Services
- Supervise SingTel contractors carrying out Fibre Cables Pulling, Testing, Splicing and Fault Clearing at SingTel Exchanges
- Cable diversion awarded by Government new development (e.g
- HDB lift upgrading, PUB widening drainage & LTA construction- New MRTs)
- Cable diversion for SCV- Star hub OR due to building demolished
- Testing and commissioning all Dark Fibre services for various customers (e.g
- Microsoft, British Telecom, DBS, Yahoo and Google etc.)
- Supervision and coordinating various contractors related with Fibre projects
- Attend cable breakdown due to LTA-road work, PUB pipe laying, Power Grid-laying power cables and others
- Served as a subject matter expert providing guidance on engineering best practices throughout the organization during various stages of project development cycles.
- Developed comprehensive training materials for new hires, improving onboarding effectiveness and reducing time spent in training sessions.
- Assisted in the development of safety protocols and procedures to reduce workplace incidents and maintain compliance with industry standards.
Education
Specialist Diploma in Facility & Energy Management -
BCA ACADEMY
03.2010
NITEC in Mechatronic -
ITE MACPHERSON
12.2008
Degree in Science -
Dagon University
01.2006
Diploma in Electronic Engineering -
HMAWBI G.T.C
01.2004
Skills
- OTDR (EXFO, JDSU)
- SPLICING MACHINE (FUJIKURA, SUMITOMO)
- Knowledge of using power meter light source transmitter and receiver
- Visual Fault locator
- Fibre Traffic identifier
- PLC (OMRON)
- Auto Cad
- Very responsible for tasks assigned
- Project Management
- Exercise initiative
- Work very well in team
- Good interpersonal communication skill
- Project Planning
- Technical reporting
- Engineering Documentation
- Root Cause Analysis
Languages
English
Cocurricularactivities
Member in Robotic club, 01/01/07, 12/31/08
Referees
Available upon request
Expectedsalary
Negotiate
Professional Development
- ITIL 3 Foundation
- Certified Bizsafe Level 2
- Certified Working at confine space (Supervisor)
- Certified Working at height (Supervisor)
- Certified Fiber Optics Installer (FOI213816)
Personal Information
- Date of Birth: 08/14/85
- Gender: Male
- Nationality: Myanmar
- Driving License: Class 3C
- Marital Status: Married
- Religion: Buddhist
Hobbies and Interests
- Learning new things
- Making friends
- Creative thinking skill
- Documentation
- Reading
Timeline
Engineer
SINGTEL
05.2023 - Current
Service Delivery Engineer
SPTEL
08.2018 - 04.2023
Associate Engineer
SINGTEL
01.2009 - 08.2018
Specialist Diploma in Facility & Energy Management -
BCA ACADEMY
NITEC in Mechatronic -
ITE MACPHERSON
Degree in Science -
Dagon University
Diploma in Electronic Engineering -
HMAWBI G.T.C
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