HITESH MANOHAR BAGADE
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Food & Beverage ASST. MANAGER
The Joker Bistro
04.2021 - Current
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Captain
RAYZELLE'S
11.2020 - 03.2022
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer problems and complaints.
F&B Server
THE JOKER BISTRO
02.2018 - 02.2020
- Trained new team members on company procedures, customer service and issue resolution.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
F&B Server
BRING IT ON RESTOBAR
05.2017 - 02.2018
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
Education
B.SC. - Hospitality
Bharati Vidyapeeth College of Hotel &tourism
Belapur, Mumbai2017
H.S.C commerce -
S.S. High School And Junior Colledge
Navi Mumbai2013
S.S.C -
St. Joseph’s High School
Navi Mumbai2011
Skills
- Customer Acquisition
- Guest Relations
- Preventative Maintenance
- Customer Needs Assessments
- Inventory Control Processes
- Food and Beverage Management
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Advanced (C1)
Timeline
Food & Beverage ASST. MANAGER
The Joker Bistro
04.2021 - Current
Captain
RAYZELLE'S
11.2020 - 03.2022
F&B Server
THE JOKER BISTRO
02.2018 - 02.2020
F&B Server
BRING IT ON RESTOBAR
05.2017 - 02.2018
B.SC. - Hospitality
Bharati Vidyapeeth College of Hotel &tourism
H.S.C commerce -
S.S. High School And Junior Colledge
S.S.C -
St. Joseph’s High School
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