Summary
Overview
Work History
Education
Skills
Certification
Currentposition
Accomplishments
Conflictsofinterest
Corecompetency
Personal Information
Timeline
Generic

Hirak Pandya

Singapore

Summary

Result-driven Cloud Engineer with in managing cloud-based project . proficient in leveraging cloud platform such as AWS and AZURE to optimize infrastructure and enhance scalability. Excellent problem-solving abilities with focus on security , cost management and performance optimization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sr. Cloud Engineer

NCS Pte Ltd
12.2019 - Current
  • Experience on AWS Cloud service like EC2, S3, RDS, ELB, VPC, System Manager, IAM, CloudWatch, Lambda
  • Strong Understanding of networking concepts and Security protocols.
  • Maintain documentation related to system configuration,architecture diagram and Operational procedures.
  • Responsible for improving the reliability and performance of cloud applications and cloud infrastructure deployed on AWS
  • Administration of AWS & Azure projects, performed cloud infrastructure monitoring and provided cloud infrastructure support to government agencies
  • Performed root cause analysis for service interruption recovery; created preventative measures
  • Managed Identity and Access Management systems (AD, Azure AD, ADFS).
  • Periodically test the backup and restore process to ensure that your data can be recovered as expected.
  • Support Project Incidents, Service Request, Alert Monitoring and Escalation, Daily Operations on 24x7 to meet the SLA with quality and customer satisfaction, performed server hardening, prepared Tenant Monthly Report, Log Review, Account Review
  • Ensured successful Daily Backup for Servers, performed Windows OS Patching of Windows 2016, Windows 2019 servers,Windows 2022 servers
  • Managed Server Availability, Event Analysis, Memory Performance, Paging File Performance, and Physical Disk Performance
  • Managed Windows 2016/2019/2022, Active directory, one way forest trust , OS hardening, Back up & Restore, IIS, SSL configuration
  • Diagnosed and rectified technical issues.

Sr. Wintel Engineer

01.2015 - 12.2019
  • Worked on G-Cloud Project for 5 years and provided ATFM support to many different government agencies
  • Supported G-Cloud Project Incidents, Service Request, Alert Monitoring and Escalation, Daily Operations on 24x7 to meet the SLA with quality and customer satisfaction, performed server hardening, prepared Tenant Monthly Report, Log Review, Account Review
  • Supported onboarding projects
  • Ensured successful Daily Backup for Servers, performed Windows OS Patching of Windows 2008, Windows 2012, managed Server Availability, Event Analysis, Memory Performance, Paging File Performance, and Physical Disk Performance
  • Managed Windows 2012/2008, Active directory, OS hardening, Back up & Restore, IIS, SSL configuration
  • Installed Commvault Backup agent on servers, Advanced Configuration & Administration for Windows Clustering, DFS for file Servers & Windows NLB to provide the HA environment.

Education

Bachelors in information technology -

IGNOU
04.2003

Skills

    AWS CLOUD SYSOPS ADMIN

    AZURE ADMINISTRATOR ASSOCIATE

Certification

  • Microsoft Azure Administrator Associate, 08/2020
  • AWS Certified SysOps Administrator Associate, 08/2020

Currentposition

Sr Cloud Engineer

Accomplishments

  • G-cloud, 01/2015, 12/2019, Sr. Wintel Engineer
  • Worked on G-Cloud Project for 5 years and provided ATFM support to many different government agencies.
  • Support G-Cloud Project Incidents, Service Request, Alert Monitoring and Escalation, Daily Operations on 24x7 to meet the SLA with quality and customer satisfaction.
  • Perform server hardening, Prepare Tenant Monthly Report, Log Review, Account Review.
  • Support onboarding projects.
  • Check and ensure that all the Daily Backup for Servers is Successfully, Perform Windows OS Patching of Windows 2008, Windows 2012.
  • Manage Server Availability, Event Analysis, Memory Performance, Paging File Performance, And Physical Disk Performance.
  • Managing Windows 2012/2008, Active directory, OS hardening, Back up & Restore, IIS, SSL configuration.
  • Commvault Backup agent Installation on servers, Advance Configuration & Administration for Windows Clustering, DFS for file Servers & Windows NLB to provide the HA environment.
  • GCC, 12/2019, Current, Sr. Cloud Engineer
  • Experience on AWS Cloud service like EC2, S3, RDS, ELB, VPC, System Manager, IAM, CloudWatch, Lambda.
  • Responsible for improving the reliability and performance of cloud applications and cloud infrastructure deployed on AWS.
  • Administration of AWS & Azure projects.
  • Perform cloud infrastructure monitoring and provide cloud infrastructure support to govt agencies.
  • Perform root cause analysis for service interruption recovery; create preventative measures.
  • Identity and Access Management systems management (AD, Azure AD, ADFS).
  • Support GCC Project Incidents, Service Request, Alert Monitoring and Escalation, Daily Operations on 24x7 to meet the SLA with quality and customer satisfaction.
  • Check and ensure that all the Daily Backup for Servers is Successfully, Perform Windows OS Patching of Windows 2016, Windows 2019 servers.
  • Managing Windows 2016/2019, Active directory, OS hardening, Back up & Restore, IIS, SSL configuration.
  • Diagnose and rectify technical issues.

Conflictsofinterest

NO

Corecompetency

Cloud Infrastructure / Data Systems

Personal Information

Nationality: Indian

Timeline

Sr. Cloud Engineer

NCS Pte Ltd
12.2019 - Current

Sr. Wintel Engineer

01.2015 - 12.2019

Bachelors in information technology -

IGNOU

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Hirak Pandya