HIENG HOWE KOH

Assists to formulate, implement and review plans for the development of GROs and the community.

• Attends monthly meetings of the GROs assigned and takes follow-up actions.

• Acts as a catalyst to encourage and assist the GROs to plan and implement community projects.

• Provides administrative and logistical support and guidance to the GROs to facilitate effective implementation of their activities.

• Co-ordinates the recruitment, appointment and reappointment of members of the GROs to ensure a high level of involvement and minority group participation.

• Explains government policies, facilitates discussion and channels feedback to appropriate parties to develop and strengthen the GROs as an effective communication channel between the government and the people.

• Mobilises residents to participate in national campaigns and projects, including those organised by PA, CDC, GROs in the GRC and Division and the CC to facilitate their mass participation.

• Assists to submit progress reports on the GROs, provide feedback and recommend changes and improvements to PA Headquarters, thereby facilitating communication and co-ordination between the field and PA.

• Assists to supervise and guide staff in the Constituency Office to ensure optimal utilisation of human resources in achieving constituency and PA targets

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Ensure that volunteers are abreast of he various GRO recognition schemes